Videocon d2h Branch Service Manager
salaries in Agra
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₹6.9
Lakhs - ₹8.8
Lakhs
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Last Updated:
5 Mar 2023
Branch Service Manager
salary at Videocon d2h ranges between ₹6.9
Lakhs
to ₹8.8
Lakhs
per year for employees with 9 years of experience. Salary
estimates are based on
1 latest salaries received
from various employees of Videocon d2h.
Salary related reviews for Videocon d2h
Customer Service Executive
(working remotely)
Freelancer
·
Customer Success, Service & Operations Department
1.0
• posted on 20 Jan 2023
1.0
for Salary and Benefits
Likes
You can work here (WFH) for even 2 hours/day. Login any time between 7:00am to 2:00pm.
Dislikes
Paystructure is very poor. Make sure you get a hard-copy of pay structure. As they advertise something else while they communicate something else after you clear your interview (3 rounds) that to verbally. They never provide any joining letter or welcome letter even after 25 -30 days.
It is purely on incentive basis (per call Rs. 4.30). One cannot take more than 16 calls in an hour. Presently call flow is 4 -5 calls per hour. One has go through gruelling 9 - 10 hr./day training for 18 days. You shall be payed for this training stipend of Rs. 2500 after 90 days subect to 200 calls/month (600 in 90 days) and 100hrs. in 90 days.
You also get payed (infra cost/month) Rs. 2000 per month extra if you have 750calls & 100hrs. in a month.
CRM is cluttered, not at all user friendly. They do not provide fully functional CRM to candidates till they directly start interaction with customers.
If you work 8 hrs. from home, (26 days a month) you shall earn around Rs.5,500 - Rs. 6,400/month (with current call flow rate of 4 -5 per hour). Although they promise that call flow shall increase during IPl season, but what about rest of the months.
Team leaders are very rude as if WFH candidates are bonded labourers. They keep on threatening every morning & evening that candidates shall be blocked even for minor mistakes.
On the whole very pathetic & horrendous experience with Dish-d2h, customer care agent (inbound).
the company was excellent and the environment was quite better but the compensation process was terrible,we got salary every time on the 3rd month and while i resigned and desire to know about the FnF they are not responding to me over telephone and e-mail too. Still my 3 month salary is pending even after so many reminder.
The company is open to innovation and readily adopts latest technology. I love the fact I am a part of a team that market reliable, high quality products and a global client base.
videocon is a better company to all over india, hear all appliances product have a very good feedback,i am very happy work thish company but hear have a something issue on salary and insensitive paying,2 months latter taken one month salary.i did work with godrej company their have a short experience of salary payment.
Videocon d2h Branch Service Manager
Salaries in Agra
Videocon d2h Branch Service Manager
salary in
Agra
ranges between ₹6.9
Lakhs to ₹8.8
Lakhs. This is an estimate based on
latest salaries received from employees of Videocon d2h.