Videocon d2h Customer Service Executive Reviews

Likes

You can work here (WFH) for even 2 hours/day. Login any time between 7:00am to 2:00pm.

Dislikes

Paystructure is very poor. Make sure you get a hard-copy of pay structure. As they advertise something else while they communicate something else after you clear your interview (3 rounds) that to verbally. They never provide any joining letter or welcome letter even after 25 -30 days. It is purely on incentive basis (per call Rs. 4.30). One cannot take more than 16 calls in an hour. Presently call flow is 4 -5 calls per hour. One has go through gruelling 9 - 10 hr./day training for 18 days. You shall be payed for this training stipend of Rs. 2500 after 90 days subect to 200 calls/month (600 in 90 days) and 100hrs. in 90 days. You also get payed (infra cost/month) Rs. 2000 per month extra if you have 750calls & 100hrs. in a month. CRM is cluttered, not at all user friendly. They do not provide fully functional CRM to candidates till they directly start interaction with customers. If you work 8 hrs. from home, (26 days a month) you shall earn around Rs.5,500 - Rs. 6,400/month (with current call flow rate of 4 -5 per hour). Although they promise that call flow shall increase during IPl season, but what about rest of the months. Team leaders are very rude as if WFH candidates are bonded labourers. They keep on threatening every morning & evening that candidates shall be blocked even for minor mistakes. On the whole very pathetic & horrendous experience with Dish-d2h, customer care agent (inbound)....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

na

Dislikes

na

Work Details

Work timings: Flexible Timings

Likes

The team Support i am happy

Dislikes

I not link there is call flow not stable

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Work with videocon d2h was very satisfied...in actual those learning and working days i really miss...if in future i will get opportunity to work with the company i will be there...without any hassle

Dislikes

I thing nothing

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

All the staff is very humble

Dislikes

Friendly environment

Work Details

Work related travel: This is a desk job.

Likes

Lumpsum benifits

Dislikes

It not good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Totally bad experience

Dislikes

They have owned rule no following company rule

Work Details

Totally dissatisfied

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Employee Benefits

Nothing any benefits