Videocon d2h is rated
4.0 out of 5 stars on
AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Videocon d2h is rated
4.0 out of 5 stars on
AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
15 reviews found
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Popular
Customer Service Executive (working remotely)
Freelancer
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jan 2023
Likes
You can work here (WFH) for even 2 hours/day. Login any time between 7:00am to 2:00pm.
Dislikes
Paystructure is very poor. Make sure you get a hard-copy of pay structure. As they advertise something else while they communicate something else after you clear your interview (3 rounds) that to verbally. They never provide any joining letter or welcome letter even after 25 -30 days.
It is purely on incentive basis (per call Rs. 4.30). One cannot take more than 16 calls in an hour. Presently call flow is 4 -5 calls per hour. One has go through gruelling 9 - 10 hr./day training for 18 days. You shall be payed for this training stipend of Rs. 2500 after 90 days subect to 200 calls/month (600 in 90 days) and 100hrs. in 90 days.
You also get payed (infra cost/month) Rs. 2000 per month extra if you have 750calls & 100hrs. in a month.
CRM is cluttered, not at all user friendly. They do not provide fully functional CRM to candidates till they directly start interaction with customers.
If you work 8 hrs. from home, (26 days a month) you shall earn around Rs.5,500 - Rs. 6,400/month (with current call flow rate of 4 -5 per hour). Although they promise that call flow shall increase during IPl season, but what about rest of the months.
Team leaders are very rude as if WFH candidates are bonded labourers. They keep on threatening every morning & evening that candidates shall be blocked even for minor mistakes.
On the whole very pathetic & horrendous experience with Dish-d2h, customer care agent (inbound)....Read More
Work with videocon d2h was very satisfied...in actual those learning and working days i really miss...if in future i will get opportunity to work with the company i will be there...without any hassle
Dislikes
I thing nothing
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Mohali
Customer Care Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jun 2021
Likes
All the staff is very humble
Dislikes
Friendly environment
Work Details
Work related travel:This is a desk job.
Customer Service Executive in
Nangloi
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Oct 2022
Likes
Lumpsum benifits
Dislikes
It not good
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Indore
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Dec 2020
Likes
Totally bad experience
Dislikes
They have owned rule no following company rule
Work Details
Totally dissatisfied
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
Employee Benefits
Nothing any benefits
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People also ask about Videocon d2h's Customer Service Executives
How is Videocon d2h to work for?
Videocon d2h is rated 4.0 out of 5, based on 15 reviews by employees on AmbitionBox.
Videocon d2h is known for Work-Life balance which is rated at the top and given a rating of 3.3. However, Career growth is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Videocon d2h read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Videocon d2h?
According to AmbitionBox ratings, Videocon d2h employees rate its salary and benefits as 3.1 out of 5. You can know more about Videocon d2h Salaries at AmbitionBox
How is the work culture at Videocon d2h?
Work culture is rated 3.2 at Videocon d2h by 15 employees. While job security is rated 2.9 and work-life balance is rated 3.3 at Videocon d2h. Read detailed reviews by employees of Videocon d2h on AmbitionBox.