Videocon d2h Customer Service Advisor Reviews

Likes

Every person as good working and well saported.

Dislikes

Not job security ,no mediclam, and no permotion

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

na

Dislikes

na

Work Details

Work timings: Flexible Timings

Likes

not good, initially it was good but day by day since its changes rules regulation and process of call receiving and process of handling customer but the call rate 4.30 is fixed it's still not changed.

Dislikes

Add is nothing to like or dislike if you need a job, you have no option and you get this type of job you will do it.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Bad

Dislikes

Salary is too low ..

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing is good everything is bad in d2h.

Dislikes

Salary time not fixed you will get salary after 45 days on every month no promotion don't waist your time in this company.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Yes. I like this type customer exclusive job

Dislikes

I am not satisfied with the company package related

Work Details

Work policy: No permanent work form home

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

You can work here (WFH) for even 2 hours/day. Login any time between 7:00am to 2:00pm.

Dislikes

Paystructure is very poor. Make sure you get a hard-copy of pay structure. As they advertise something else while they communicate something else after you clear your interview (3 rounds) that to verbally. They never provide any joining letter or welcome letter even after 25 -30 days. It is purely on incentive basis (per call Rs. 4.30). One cannot take more than 16 calls in an hour. Presently call flow is 4 -5 calls per hour. One has go through gruelling 9 - 10 hr./day training for 18 days. You shall be payed for this training stipend of Rs. 2500 after 90 days subect to 200 calls/month (600 in 90 days) and 100hrs. in 90 days. You also get payed (infra cost/month) Rs. 2000 per month extra if you have 750calls & 100hrs. in a month. CRM is cluttered, not at all user friendly. They do not provide fully functional CRM to candidates till they directly start interaction with customers. If you work 8 hrs. from home, (26 days a month) you shall earn around Rs.5,500 - Rs. 6,400/month (with current call flow rate of 4 -5 per hour). Although they promise that call flow shall increase during IPl season, but what about rest of the months. Team leaders are very rude as if WFH candidates are bonded labourers. They keep on threatening every morning & evening that candidates shall be blocked even for minor mistakes. On the whole very pathetic & horrendous experience with Dish-d2h, customer care agent (inbound)....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Freelance work

Dislikes

Overall it's good

Likes

D2H has a strong channel portfolio that includes regional channels, educational channels, and content-rich active services.

Dislikes

D2H working in running season bad condect otherwise good

Likes

All worker is labourius

Dislikes

Service side is poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work environment of the company

Dislikes

Stability is not so good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good

Dislikes

Many brands but Company got closed

Work Details

Work policy: 6 days a week

Work days: Monday to Saturday (Flexible Timings)

Likes

As e employe i would to say this company is good for every fresher but if u think for a long time job this company is not suitable for you so you can go to other companies like they have create so much opportunity for you to growth yourself

Dislikes

No

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Yes

Dislikes

Salary will not hike as per work

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

So Good

Dislikes

Na na na

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings