Vertex Customer Solutions Customer Support Agent salaries in India

Likes

A very good profetional and friendly staff and members good atmosphere.Overall salary looks good on paper however a major chunk of the package is given as bonus which is completely in the hands of your reporting manager. For something you have worked the entire year, you get a very small amount and if you plan to leave the company after taking the bonus which is your hard earned money, they ask you to pay the same back.

Dislikes

Nothing but the break, Got to learn about House and registration. But didn't get chance to upgrade my skills

Likes

...gement they will help the coworkers I learned so I worked for 5 year's if i get again also I'm ready but salary was less then also I love to work if the same atmosphere

Dislikes

Salary was very very poor I mean very less

Likes

...heir words.they will hurt us too..average experience in vertex.. no incentives..no salary improvement..self learning is more in vertex..

Likes

I have very good experience in company. easily mingle with my colleague, also senior officers don't keep the partially and all employees got in equal priority. Another plus point that my colleagues come form various cultural backgrounds, and we worked happily in collaboration.

Dislikes

The work pressure is high but salary is low this ,suddenly fed the mind in job. we have work in 8 hours in straight in a day. Also, every day we reached out the 120 contacts and 70% of positive call but sometimes don't reach the target is affect to the career performance. Company is worked to holidays (espy Sunday) then customers is behaved in very badly. some days we answer the other states calls in 2- 3 hours but don't give the any extra payment,only received in salary.

Likes

...ng i really had wonderful exp working with vertex.. complete support of manager. Salary on time. Fixed shifts, growth is there. No issue faced for FNF and for exp letter. I was worried to join this company when i read bad reviews but i really had good exp

Dislikes

Nothing