Vcare Call Center New Delhi Senior Customer Care Agent Salaries by 2 Employees (Updated 2024)

5 - 6 years exp.

₹3.6 Lakhs - ₹4.7 Lakhs

Low Confidence

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Last Updated: 14 Jun 2023

Senior Customer Care Agent salary at Vcare Call Center ranges between ₹3.6 Lakhs to ₹4.7 Lakhs per year for employees with experience between 5 years to 6 years. Salary estimates are based on 2 latest salaries received from various employees of Vcare Call Center.

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Salary related reviews for Vcare Call Center

Senior Analyst in Noida

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 08 Feb 2024

1.0

for Salary and Benefits

Likes

There is nothing to like about this unbranded company

Dislikes

...ant to work here then forget about paid and sick leaves. Incompetent Hr They give a lollipop of double salary. Please dont take it. Work invironment is null and promotion are based on favouritism. Please don't work here this is not a right place to build your career.

Senior Associate in Noida

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 31 Jan 2024

1.0

for Salary and Benefits

Likes

Pls don't join this company bcoz they have so many hidden profiles all are related to salary deduction. Employee satisfaction is Zero . There are not a single leave ( EL, CL,SL, Holiday nothing). I have filed a case under labour court for this company bcoz they do mantal harrisment with employees .

Dislikes

Nothing very bed company

Senior Customer Service Executive in Noida

Full Time

Operational Department

3.0

• posted on 17 Sep 2022

3.0

for Salary and Benefits

Likes

Work culture is good as a Bpo has. Salary on time, overtime pay is on time. Work life balance is on toss being in night shift that too with extra hours of working. Management is helpful HR department is okay.

Dislikes

Extended working hours on the name of process requirements, less leaves get approved even when you apply one month in advance. job security is on toss as no body knows which day client will report any issues either with quality, or certain customer's email against any associate. Transport department running the process.

Senior Customer Service Executive in Noida

Customer Success, Service & Operations Department

5.0

• posted on 21 Sep 2018

1.0

for Salary and Benefits

Likes

...ked with vcare more than 7 years and I was happy working with this organisation. Most important thing is salary which I got on time every month. There is no delay in salary part. Worked with three projects but did not feel any work pressure.

Dislikes

No job security

Team Lead in Noida

Customer Success, Service & Operations Department

3.0

• posted on 04 Nov 2020

2.0

for Salary and Benefits

Likes

Only good thing is that the salary gets credited on time. Very poor management. Worse increment. Beware of the centre manager Kailash. He is a real life fool who has no managerial quality. He lacks the analytical quality and love those who praise him unnecessarily. Similarly beware of Deepak Tiwary, A.M. Domestic division. He is worst than a snake. He will befriend you and shall stab at your back.

Dislikes

Full of politics. No addressing of the issues.

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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Vcare Call Center Senior Customer Care Agent Salary FAQs

What is the notice period for Senior Customer Care Agent at Vcare Call Center in New Delhi?

According to AmbitionBox, 100% of the Vcare Call Center Senior Customer Care Agents in New Delhi reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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Vcare Call Center Senior Customer Care Agent Salaries in New Delhi

Vcare Call Center Senior Customer Care Agent salary in New Delhi ranges between ₹3.6 Lakhs to ₹4.7 Lakhs. This is an estimate based on latest salaries received from employees of Vcare Call Center.