Utkarsh Small Finance Bank Customer Service Operations salaries in India (Updated 2025)

Likes

Overall good management, Job security and growth prospects, decent transportation (HO), decent bonus and financial benefits

Dislikes

Old school, low priority on employees experience, low employees benefits like free meal and goodies, lack of process driven culture, strict working hours and mandatory work from office

Likes

My Branch total 7 days work holiday bank open sunday work salary firsht six month best salary but next six month salary is low insensitive not available clients emi self mannage bank total collection posting but od members cash self deposit I'm not satisfying in this bank

Dislikes

I'm not satisfied utkarsh small finance bank work time work 16 hours salary low

Likes

According to Utkarsh Small Finance Bank, they offer a unique work-life balance culture that helps employees focus on their work and live a healthy, stress-free life. They also offer a variety of employee-centric activities to help employees unwind and maintain a holistic approach to work-life balance.

Dislikes

Low salary: Some say that the salary is low and not comparable to other banks. For example, one reviewer says that engineering graduates start at 9,000 rupees per month, which is considered shameful. No promotions: Some say that there are no opportunities for promotion, and that hard work is not appreciated. Politics: Some say that there is too much politics in the workplace, and that superiors are not supportive. Long hours: Some say that MB branches have late working hours and heavy workloads. No time management: Some say that there is no time management. Manual work: Some say that there is too much manual work. No digital features: Some say that the bank lacks digital features. Pressure: Some say that the job is stressful.

Likes

nothing actually

Dislikes

don't pay travel allowance which was promised. you are to work on holidays. toxic and demean you among colleagues, abusive language used and self esteem brought down. have made many cry and leave the job. the office politics, asking money when you are even 1 minute late. spiteful and no believing of you by management.

Likes

Continuous hiring freshers without any banking background. Job security. And timely salary credit.

Dislikes

Poor work culture from top management. Poor work-life balance, Extremely less leaves granted by reporting managers.