UST L1 Support Engineer salaries in India

Likes

Nothing at the moment.

Dislikes

1. No appraisals. 2. No qualified employees. 3. No feedback discussions, managers have no clue about promotions, appraisals, variable pay, increments, etc. 4. HRs don't even bother connecting with the employees. No discussions about the motivation, what the employees need. For 6 months they don't even know who are the employees they are tagged to. 5. No company formal structure. Feedbacks shared with the management goes into bin. They do what they feel like doing. 6. No food arrangements, no proper offices, no meeting rooms, no snacks, no coffee/tea, no gym, no breakout games etc. 7. The moment you enter the office, you feel like you are in a graveyard, where there is total silence. Lack of meeting rooms, forces people to take calls from their bay disturbing everyone around them. 8. Everything blocked on your laptops. At times even client websites are blocked. 9. Laptops from 2001 eras are given. Who will feel like working. 10. They get refurbished laptops and give it to the employees, where the employees keep struggling. 11. No proper office building or parking at the office spaces.

Likes

Flexibility of working hours Helpful teammates

Dislikes

...e leadership in some of the projects No one-on-one discussion during appraisal Minimalist salary hike Short term projects which doesn't allow to settle down and creates unnecessary panic They do not have any projects of their own and basically just do outsourcing If you are lucky you might land up with good client and work longer They do not have good bench strength. You are always in trouble sitting out of the project (on bench) even for a month. You might be asked to look for the opportunity outside any day.

Likes

Salary was good!

Dislikes

1. Healthcare account leadership 2. Facility team 3. WFM Team I had no ideas to leave the company in a short span but my situation and the health care HPS ACT head Sajimma Joseph made me to leave the organisation. Worst ever experience with her

Likes

There are very minimal benefits and only limited to those who favors the incompetent managers who are there in the system for long.. For others , Its a toxic work environment. If you are a good performer in the current organization, you may feel excluded once you join UST due to its internal politics.

Dislikes

...ortunately, here it's just for the namesake and doesn't come to picture at all. As I understand , they take freshers for a minimum salary to manage the HR function for a department. 4. Stagnant pay and very limited Growth - Employees face no salary hikes or any growth. This feels like an exclusion for the performing individuals as employees. 5. Favoritism in Career Advancement - Key assignments are often influenced by politics and when the credit comes in, this will be handed over to these incapable managers. UST should concentrate on appreciating employees based on performance not based on biases. UST should make HR , an employee centric with a clear and fair grievance resolution mechanisms. I am not sure by writing this review will change the organization culture. But , the only intention being to alert the prospective individuals while selecting UST as the next employer. It's a Big NO ! , unless are decided to jump into an organization with toxic culture and no governance. Thank you.

Likes

There is very poor company culture and job security. Company CEO is a dumb guy. Dont ask about salary/ promotions and appraisal. they wl give yearly 1 to 5 % hike. dont imagine more. all of sudden you wl get hike. I see many are still working for long term like me. Every year every month the firing s going on in this company. If your tagged to any customer project and revenue is generated due to you than your 100% safe. otherwise if you come to talent pool. max one month after that you will get HR call to put down your paper. I worked in this company 4 yrs. after that writing this review. Join this company with your own risk, if you have any other best offer join that company.

Dislikes

you will get salary on time. strictly on the last day of the month.