upGrad Customer Care Associate salaries in India

Likes

You get salary on time even though salary is the same as last year

Dislikes

No value for good work, all they want is to make money, they disproportionately allow higher management to do no work at all, as a result the company is stagnant with no path breaking product from quite a while. They are always chasing running between different projects trying to package items in a way that get sales number instread of building what market might need. Higher management also doesnt have any vision, all they did was chase targets created on cloud and delivered them on cloud as well with no real ground work, the targets set were so high that people had to go on with dirty tricks to meet the ridiculous targets doesnt bring in any value they enjoy . As someone who has worked across multiple organizations

Likes

Sales is bit hecitc honestly if we look. But paralley it is as good as other department in terms of employee training part, salary, incentives and other activities, Sales is always challenging so you have to cop up with that but many people join the organization by looking the salary but they cant cop up with the work it demands. So they cam out with harsh words and negative things without interospecting themselves.

Dislikes

Worklife balance is very less management need to look into that

Likes

iT is not that interesting job but yeah many things make it more interesting just like salary, incentives and training and even they provide laptops to the employee who stayed for more than a year

Dislikes

wokrload is too much

Likes

Best part of this company is the job security and the salary which is the best in the industry

Dislikes

There are lots of sales pressure and target achievement within the month at the end of the every month it creates a hectic and lots of pressure are there even on holiday we need to do work

Likes

Salary on time, there is work life balance if you manage your workload acc to that and complete the task many of them complain about it but instead of pointing company need to look into ourself

Dislikes

work pressure is high