UniXperts Customer Support Executive salaries in India

Likes

5 day working

Dislikes

Toxic Work Environment at Kottayam Branch I am writing to share my personal experience with the current head of the Kottayam branch. The work environment has become increasingly toxic under her leadership. This is not intended as character assassination but rather as a reflection of my and others' experiences. Inappropriate Involvement in Personal Matters: She frequently involves herself in the personal lives of employees, including unsolicited opinions on family planning and relationships. This is both unprofessional and uncomfortable for many. Unprofessional Behavior: Her interactions with male employees often carry a disrespectful and negative tone, which has been a source of discomfort in the workplace. Lack of Knowledge: Despite being in the role for over a year, she demonstrates little understanding of the job requirements. Previous managers, while not perfect, at least had some expertise. This lack of knowledge negatively impacts our daily operations. Retaliation Against Feedback: When concerns about her behavior are raised, they are met with retaliation, including intimidation and creating a hostile environment. This has led to the departure of multiple employees, who felt they had no other choice. I strongly urge the management to investigate this matter thoroughly and take appropriate action to address these issues. The well-being of the remaining staff depends on it. I would also advise others to reconsider joining the Kottayam branch until these issues are resolved.

Likes

I appreciate the company and its supportive higher management, especially our Operation Head, Ms. Manju Ashok, who is highly experienced. The company conducts numerous training sessions to enhance our product knowledge and strives to create a stress-free environment. However, it's unfortunate that the Kottayam branch does not reflect these positive aspects.

Dislikes

My work experience in Kottayam has been marred by the unfortunate presence of a highly uncooperative branch head, whose actions have driven more than 8 of my colleagues to leave. Despite her background as a psychologist, she seems to have used her expertise to deliberately undermine our morale and create a toxic work environment. This is not a fabricated tale, and while I remain grateful for the company and my dedicated team members, her negative attitude has significantly contributed to our work-related stress.

Likes

Office ambience, 5 day working, support from seniors.

Dislikes

Nothing to say. Remaining employers please escape. Unixperts management is perfect. Except from kottayam branch. If you are like to join with them. You can join any other branches of unixperts. Ningal smart and active aytulla smooth working conditionil friendly mindil nalla opportunity nokunudenkil please join other branches of UNIX.