UNIVO Education Customer Success, Service & Operations Department Salaries in India

Likes

Very bad environment and culture. Management is not at all supportive and transparent. Company policies are very poor. Appraisal mostly never happen and they try to find every possible reason to not to give you hike

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is null.

Likes

Salary on time..... support from the managers and HR whenever required..

Dislikes

Hectic schedule, difficult to balance with your personal life. Incentives not available and also increment was rare. They don't have any industry trainer to train on any aspect.

Likes

Salary on time , univo was a good company when ajmera sir handling but now including CHRO VP all the management are completely doing wrong with their employees, no job security

Dislikes

Now everything is bad in univo , work culture, promotions , all the HR team , promotion appraisal everything is bad

Likes

Salary on time Good colleagues to work with

Dislikes

Even after working hard day and night and as per their business requirements, UNIVO education has no sympathy for you. They are just becoming another byjus who will hire you, make your life difficult and then fire you. They have normalized the culture of working 9 to 7 now which was 9 to 6 earlier. They want you to report sharp at 9 AM in the office but there is no time to leave. You cannot leave the office without the permission of your TL and Cluster Manager. You data can be pulled out anytime and given to AGM's favorite TL and counsellors. You do hard work on your data but if you are on leave on any day, the TL, AGM and cluster manager will pull your data to assign to their favorite people on floor and then they will blame you for not getting sales. Their work policy can change anytime and they will bluntly say on your face to resign if you are not aligned. Now they are hiring TL's only from Byjus so that they can insult their counselors on the name of work. Incentives are not upto the mark. It's quite of a mental trauma, everyday you need to report to office to get salary of that day, if you are not working on your fresh leads after your shift ends, your leads can be pulled out. Many people have left due to biasedness showed by higher management. Who is near and dear to the AGM, TL or Cluster Manager only those teams will get good leads. Join if you have no other option in market otherwise it's a big no

Likes

Get salary and incentives on time. This is the only thing which I liked about Univo.

Dislikes

I dislike everything apart from get salary and incentives on time like, very less opportunity of growth, pathetic working culture.