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Udaan

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4.0

based on 5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Customer Success, Service & Operations

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Udaan Customer Success, Service & Operations Department Salaries in India

based on 847 latest salaries
Designation Avg Annual Salary Open Jobs

Operations Executive

1 - 8 years exp. (70 salaries)
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₹1.6 L/yr - ₹4.2 L/yr

Customer Support Executive

1 - 5 years exp. (48 salaries)
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₹1.9 L/yr - ₹4.3 L/yr

Team Lead

4 - 10 years exp. (37 salaries)
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₹2 L/yr - ₹7 L/yr

MIS Executive

1 - 6 years exp. (30 salaries)
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₹2.1 L/yr - ₹4.5 L/yr

Starting your career? Discover Udaan fresher salaries in India

Team Lead Operations

2 - 8 years exp. (27 salaries)
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₹2.6 L/yr - ₹6.6 L/yr

Customer Service Executive

0 - 5 years exp. (22 salaries)
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₹2 L/yr - ₹5 L/yr

Shift Incharge

3 - 10 years exp. (21 salaries)
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₹2.5 L/yr - ₹5.4 L/yr

Customer Care Executive

1 - 5 years exp. (15 salaries)
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₹2.5 L/yr - ₹5 L/yr

Credit Executive

1 - 5 years exp. (12 salaries)
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₹2.4 L/yr - ₹3.6 L/yr

Key Account Manager

1 - 10 years exp. (12 salaries)
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₹2.6 L/yr - ₹5.3 L/yr

Operations Manager

4 - 12 years exp. (10 salaries)
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₹5.1 L/yr - ₹21.7 L/yr

SME

2 - 6 years exp. (9 salaries)
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₹3.4 L/yr - ₹5.5 L/yr

Travel Coordinator

2 - 7 years exp. (9 salaries)
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₹1.9 L/yr - ₹3.6 L/yr

Customer Support Specialist

3 - 5 years exp. (9 salaries)
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₹3 L/yr - ₹5.1 L/yr

Accounts Manager

0 - 5 years exp. (9 salaries)
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₹2 L/yr - ₹3.4 L/yr

Marketing Manager

0 - 8 years exp. (8 salaries)
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₹2.6 L/yr - ₹4.2 L/yr

Quality Analyst

3 - 6 years exp. (7 salaries)
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₹3.5 L/yr - ₹5 L/yr

Shift Manager

3 - 7 years exp. (7 salaries)
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₹3.4 L/yr - ₹5.5 L/yr

Customer Support Associate

1 - 5 years exp. (7 salaries)
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₹3.2 L/yr - ₹4.6 L/yr

Cluster Manager

4 - 11 years exp. (6 salaries)
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₹3 L/yr - ₹11 L/yr

Last Updated: 11 Dec, 2024

Top trending discussions

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Salary Discussions, Hike & Promotions
1w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Udaan

3.8

Rated by 314 employees for salary & benefits

Last Mile Operations Team Lead in Patna

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 13 Oct 2023
5.0
 for  Salary and Benefits

Likes

... Team, i am working since last 5 years in Last Mile department as a Team Leader. I am very happy for Udaan Logistics like salary, promotion, skill development,market and customer experience and udaan members etc. Thanking you Team Udaan.

read more

Dislikes

I don't idea. I am always happy because udaan is my life and family.

Operations Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 12 May 2023
1.0
 for  Salary and Benefits

Likes

NOTHING GOOD ABOUT THE COMPANY

Dislikes

DOESNT CARE ABOUT EMPLOYEES , THEY DOESNT HIKE SALARY FOR OFF-ROLE EMPLOYEES, NO WORK ETHICS FOR ONROLE EMPLOYEES, THERE IS NO SHIFT TIMEING, THEY MAKE EXECUTIVES WORK AS THEY NEED.

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Customer Support Executive in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 02 Jul 2023
4.0
 for  Salary and Benefits

Likes

Salary credited on time and for freshers udaan is a good platform.

Dislikes

Job security not good, where I worked for 3years 2month suddenly got a call from HR department and I was affected by company laidoff.. unexpected behaviour from udaan..sorry to say

read more

Email Support Executive in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 21 Nov 2020
2.0
 for  Salary and Benefits

Likes

... Job Contract has been Ended and they put all there employes in worst condition. We also got call to join back after 3 months but they reduced approx 40% of salary lesser the package offer while joining Udaan.

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Dislikes

Company terminated 2000+ employed without any notice or proper information.

Business Development Officer in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 23 Jun 2023
4.0
 for  Salary and Benefits

Likes

...endence report Timing of employees Seniour supports One week off is fixed On time salary before month end

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Dislikes

They call on weekend and say take on another day . Job security is less after 5or 6 month they mainly removes employees

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see more salary related reviews

Udaan interview questions by designations

Business Development Executive (41)Team Lead (10)Operations Executive (8)Sales & Marketing (6)
View all 300 interview experiences
More about working at Udaan
golden leaf award

#12 Best Tech Startup - 2022

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#8 Best Tech Startup - 2021

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#3 Best Mid-Sized Internet Company - 2021

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Udaan Salary FAQs

How much does Udaan pay per year?
The average Udaan salary ranges from approximately ₹1.8 Lakh to ₹2.1 Lakhs per year for a Information Technology Support Engineer and ₹50 Lakhs to ₹1.1 Crore per year for a Director. Salary estimates are based on 847 Udaan salaries received from various employees of Udaan. Udaan employees rate the overall salary and benefits package 3.8/5 stars.
What is the highest salary in Udaan?
The highest-paying job at Udaan is a Director with a salary of ₹50 Lakhs to ₹1.1 Crore per year. The top 10% of employees earn more than ₹19.12 lakhs per year. The top 1% earn more than a whopping ₹48.94 lakhs per year.
What is the minimum salary in Udaan?
Minimum salary at Udaan depends on the role you are applying for. For Operations Executive the minimum salary is ₹1.6 Lakh to ₹4.2 Lakhs per year, and for Sales Executive the minimum salary is ₹1.7 Lakh to ₹4.7 Lakhs per year and so on.
What is the salary package for freshers in Udaan?
The average salary at Udaan for freshers varies from ₹2 Lakhs to ₹3.2 Lakhs per year for HR Recruiter and ₹20 Lakhs to ₹30 Lakhs per year for SDE (Software Development Engineer).
What is the notice period at Udaan in Customer Success, Service & Operations Department?
According to AmbitionBox, 72% of the Udaan employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 18% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 494 responses on AmbitionBox in last 2 years.

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Udaan Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Udaan is INRunlock blur . Salary estimates are based on 847 Udaan latest salaries received from various employees of Udaan.

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