TTEC India Chat and Email Support Executive salaries in Kolkata

Likes

The only good part is that they provide work from home opportunity.

Dislikes

...et, else you will be called and asked to complete target by logging in again. 4. Salary and benefits: Very poor salary structure. Even the incentive structure is also poor. 5. Irresponsible and uncooperative leads and higher authority: Manager and leads don't pickup calls. They don't even respond to messages after seeing it. Manager doesn't know how to manage employees and leaves Overall, if you don't want to join hell, please don't join Ttec.

Likes

Initial Salary given is higher than other companies. Yearly you get one gift that work as an encouragement. People are good their and

Dislikes

Leave policy could be improved. Specially with paid leaves and sick leaves. When you apply for sick leave, your manager always feel, you are lying to him and enquire about your health not out of concern rather to investigate whether you are lying or saying truth. This strategy may work with employees who are taking leave continuously unnecessary but if you do the same thing with someone who taking it genuinely, it hurts. Also there is no easy process of applying leave, you always need to approach manager on phone if you want to avail one to 2 days leave. For planned leaves, you need to apply 14 days before which is too high. In my opinion 7 days are enough. Leadership development is necessary. For every problem, they pressure employees. Have seen leads who have good communication skills but poor product knowledge and they coach the agents for product knowledge. If company wants to grow they need to focus on this area. If they do not want to focus on that area then growth may happen by pressuring employees but not exponentially which can be done by improving leadership.

Likes

Nothing the company is simply terrible

Dislikes

Everything the salary is too low for the dynamic process I was recruited for, seriously it's not even 20000 in hand and the amount of pressure they put is humongous, 3 chats at a time and aht and all other targets to be met what do you think people are and no job security you'll be literally pushed out of you miss on the targets

Likes

I'm not an employee. I was going through interviews only

Dislikes

This company is a monster. They (Mr. Bharat and his HRs) are not upfront about their intentions of "hiring you at the least possible salary". They waste your time conduction interviews and tests, and in the end just before the offer letter is to be issued, they trap you in a situation of "take it or leave it" by changing all the terms and conditions in order to drastically reduce the salary. I was well aware of the company politics that go on within this company, the opposite gender partiality of the male managers in terms of promotions and incentives but I couldn't imagine it was this degraded. I already experienced this all even before joining the company, I can only wonder how filthy it could have been after joining the company. Take my advice, as a fresher who doesn't understand cheap office politics and only intends to work with his best efforts and be rewarded for the same, DON NOT APPLY FOR THIS FRAUD COMPANY.

Likes

Work from home

Dislikes

...han 3 year experience and I must say this is very bad organization to work with. The teamleaders, Managers supervisors targetting us to work overtime without pay with unrealistic targets. Very very bad experience because of a lot of work pressure. Shared it on 'wehearyou' platform but no action was taken and the misconduct continues to happen and even increasing on a day to day basis. HR not taking any action. Exremely disappointed due to all this and I am looking for new opportunity. I will leave this organization as soon as I get a new opportunity.