Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Traya Health Team. If you also belong to the team, you can get access from here

Traya Health Verified Tick

Compare button icon Compare button icon Compare
3.4

based on 105 Reviews

filter salariesFilter salaries by
Designation
Experience
Mumbai
Customer Success, Service & Operations

Clear (2)

Traya Health Customer Success, Service & Operations Department Salaries in Mumbai

based on 26 latest salaries
Designation Avg Annual Salary Open Jobs
0 - 2 years exp. · Mumbai (3 salaries)
unlock blur

₹3.5 L/yr - ₹4 L/yr

0 - 1 year exp. · Mumbai (AmbitionBox Estimate)
unlock blur

₹2.3 L/yr - ₹3.5 L/yr

1 - 2 years exp. · Mumbai (AmbitionBox Estimate)
unlock blur

₹3.2 L/yr - ₹4.1 L/yr

0 - 1 year exp. · Mumbai (AmbitionBox Estimate)
unlock blur

₹2.4 L/yr - ₹3.1 L/yr

Starting your career? Discover Traya Health fresher salaries in India
1 - 2 years exp. · Mumbai (AmbitionBox Estimate)
unlock blur

₹4 L/yr - ₹4.2 L/yr

4 - 7 years exp. · Mumbai (AmbitionBox Estimate)
unlock blur

₹10.8 L/yr - ₹13.8 L/yr

5 years exp. · Mumbai (AmbitionBox Estimate)
unlock blur

₹4.3 L/yr - ₹5.4 L/yr

11 years exp. · Mumbai (AmbitionBox Estimate)
unlock blur

₹7 L/yr - ₹9 L/yr

Fresher · Mumbai (AmbitionBox Estimate)
unlock blur

₹2.1 L/yr - ₹2.7 L/yr

1 year exp. · Mumbai (AmbitionBox Estimate)
unlock blur

₹2.7 L/yr - ₹3.5 L/yr

2 years exp. · Mumbai (AmbitionBox Estimate)
unlock blur

₹2.8 L/yr - ₹3.5 L/yr

2 years exp. · Mumbai (AmbitionBox Estimate)
unlock blur

₹2.7 L/yr - ₹3.5 L/yr

1 year exp. · Mumbai (AmbitionBox Estimate)
unlock blur

₹2.3 L/yr - ₹2.9 L/yr

3 years exp. · Mumbai (AmbitionBox Estimate)
unlock blur

₹2.8 L/yr - ₹3.6 L/yr

6 years exp. · Mumbai (AmbitionBox Estimate)
unlock blur

₹2.3 L/yr - ₹2.9 L/yr

Fresher · Mumbai (AmbitionBox Estimate)
unlock blur

₹3.2 L/yr - ₹4 L/yr

2 years exp. · Mumbai (AmbitionBox Estimate)
unlock blur

₹2.6 L/yr - ₹3.3 L/yr

Fresher · Mumbai (AmbitionBox Estimate)
unlock blur

₹3 L/yr - ₹3.9 L/yr

1 year exp. · Mumbai (AmbitionBox Estimate)
unlock blur

₹2.4 L/yr - ₹3 L/yr

Last Updated: 8 Dec, 2024

Salary related reviews for Traya Health

3.5

Rated by 23 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 23 Aug 2024

2.0
 for  Salary and Benefits

Likes

Actually if I say there is nothing that I like in Traya. Its just they give good salary, but apart from money a person need peace of mind also.

read more

Dislikes

Lot of people told me about Traya’s toxic culture, but I thought to give it a try. And I completely made the wrong choice. One manager named “Zahra Lokhandwala” this female really dont know how to talk to employees. Having some shares in company she thinks she owns it completely. She always support her favourite people give them promotion. There is no value of persons experience or knowledge. People get promoted even when they know nothing about customer experience and people management. And the best part they will make people work extra without paying overtime. Also, they go against labour law and make people work more than 6days a week. Recently they had sale day in which they made people work for 10-11hrs for 3days without giving them OT and maximum people even worked for more than 9days in stretch. And all this was instructed by so called CS Lead “Zahra Lokhandwala”, she keeps throwing her attitude on people. If she dont like someone she demote them from their position and put them on calls. Which no company does, other company put leaders on PIP and give time to improve performance, but Miss Zahra do the other way round. Some A** L****r always behind her and she enjoys that a lot. So, guys if you thinking to join Traya then please dont.

read more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 01 Jun 2024

4.0
 for  Salary and Benefits

Likes

The only good aspect of working in this company is salary.

Dislikes

Everything is a mess, if you want to be a part of the toxic culture, and ruin your mental peace, join this company. This company is run on high levels of favoritisms and dictatorship, the HR team is full of arrogance and bad attitude with inexperience folks. Management doesn't know what is happening on the floor. Skip this company to keep a sound mental health.

read more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 13 Jun 2024

1.0
 for  Salary and Benefits

Likes

...remely brainless and dumb top management with pathetic leaders right at the top. The ironic bluff of the organisation is that they hire 18-19 year old kids for a lucrative salary of 12-13k and give them a designation of hair coaches. These kids have next to zero knowledge of the products they offer, their usages & allergies they bring along. Poor customer feels they are speaking to a medically trained & certified hair coach but the sad truth is every coach they speak to is telecaller or someone with a BPO background. > The way they promote culture building clearly justifies the saying "The darker one is on the inside, the more fair one wants to appear on the outside." > People get exited under ZTP and get rehired just because they've written emails to the Co-founders of the company begging to be rehired and the co-founders who don't have a spine to face criticism gladly welcome them back. > Zahra Lokhandwala, who happens to be the first employee of the organisation or ironically heads the CX & Quality has to be biggest liability for the company. Has to be the core and root of having dirty politics and having people who collect their zepto/zomato orders to become their pets & get promoted within snap of fingers. > The top most people in the company are barely approachable and are having 100% rights to criticize and interrogate when the numbers are poor & zero responsibilities to appreciate when achieved. > The founders fake the story of Altaf trying multiple treatments just to give a storyline to the reason behind the start of this company is utter nonsense & bogus. Even a 60 year old uncle will have lesser grey to white hair as compared to Altaf who is in his early to mid thirties. > People working here consider office nothing less than as a garden or the beaches of Goa where they can come and go at their own will in shorts/track pants/sandos/swimming costume. PS: Even the co-founders roam around the office in trackpants. > Hair coach hiring happens like a truck fully loaded with goats and sheep.

read more

Dislikes

Sadly there's literally nothing to say about what one likes about working at Traya. The amount of bugging they do to the customers who opt for their products is extremely annoying. None of the customers like to be traumatised to this extend just to ensure they carry on using their regime even if their hair is regrown marketing as if they stop the regime and routine they will end up being bald again.

read more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 28 Sep 2024

3.0
 for  Salary and Benefits

Likes

JUST THEY GIVE GOOD SALARY BUT MENTAL PEACE MORE IMPORTANT THEN A MONEY

read more

Dislikes

ONE OF THE WROST COMPANY EVER I HAVE SEEN IN MY LIFE. THEY TREAT THE EMPLOYEES LIKE A LABOUR THIS PEOPLE WANT EVERYTHING EQUALLY LIKE PRODUCTIVITY , TALKTIME, QUALITY , SHIFT TIMING EVERYTHING. EVERY DAY WE HAVE TO SIT MORE THEN 10 HOURS SPECIALLY WHEN TARGETS ARE NOT COMPLETED. EVERY SINGLE DAY THEY HAVE NEW RULE. RECENTLY THEY HAD A SALE DAY FOR 3 DAYS AND EVERYONE WORKED FOR MORE THEN 10-11 HOURS WITHOUT ANY OT. PLEASE I REQUEST NEVER JOINED IN TRAYA THEY HAVE A VERY TOXIC CULTURE THEY DONT KNOW HOW TO TREAT THE EMPLOYEES.

read more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 26 Jun 2024

3.0
 for  Salary and Benefits

Likes

Incentives and growth opportunities are many, the salary is competitive and alright.

read more

Dislikes

One sentence: upper management doesn't care about you. HR and seniors are mad at you for even slightly have a different perspective - they'll harrass you in multiple ways, even if you've helped them for quite a lot of times one wrongdoing and they're all against you.

read more
see more salary related reviews

Traya Health Salary FAQs

How much does Traya Health pay per year?
The average Traya Health salary ranges from approximately ₹2.2 Lakhs to ₹2.6 Lakhs per year for a Customer Support Executive and ₹8 Lakhs to ₹22 Lakhs per year for a Senior Software Engineer. Salary estimates are based on 26 Traya Health salaries received from various employees of Traya Health. Traya Health employees rate the overall salary and benefits package 3.5/5 stars.
What is the highest salary in Traya Health?
The highest-paying job at Traya Health is a Senior Software Engineer with a salary of ₹8 Lakhs to ₹22 Lakhs per year. The top 10% of employees earn more than ₹18 lakhs per year. The top 1% earn more than a whopping ₹53.60 lakhs per year.
What is the minimum salary in Traya Health?
Minimum salary at Traya Health depends on the role you are applying for. For Customer Support Executive the minimum salary is ₹2.2 Lakhs to ₹2.6 Lakhs per year, and for Business Development Executive the minimum salary is ₹2.3 Lakhs to ₹3.5 Lakhs per year and so on.
What is the salary package for freshers in Traya Health?
The average salary at Traya Health for freshers is ₹2.7 Lakhs per year for Business Development Executive.
What is the notice period at Traya Health in Customer Success, Service & Operations Department in Mumbai?
According to AmbitionBox, 69% of the Traya Health employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 1 Month, 28% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 35 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Average annual salary in Customer Success, Service & Operations department at Traya Health , Mumbai is INRunlock blur . Salary estimates are based on 26 Traya Health latest salaries received from various employees of Traya Health.

write
Rate your company