Toddle Senior Customer Success Manager salaries in India

Likes

- Transparent company vision - Good pay - Amazing peers and seniors

Dislikes

- Communication gap between product and tech team leads to unrealistic deadlines which lead to overwork and a terrible work-life balance. - Appraisal process is a black box. Hike % is not performance based, its pre-decided and everyone will be sticked with the same justification for the % no matter how you perform.

Likes

- Good colleagues, no politics or anything. CXOs are humble & friendly - Had a good learning in the beginning - Complete ownership of the product

Dislikes

- Salary not matching with the market rate - Office has not opened for a long time - There should be meetups, off-site, etc to increase & have a team bonding

Likes

Remote work

Dislikes

The organization lacks a positive culture, makes poor hiring choices and has a senior manager who lacks understanding and effort in relation to the product. There are no mentorship opportunities and you'll be responsible for figuring out most things on your own, including your future projects. The founders have a great vision and are building a superior product. However, this is a disconnect between this vision and the first-line leadership, which needs to be addressed.

Likes

The CEO is unaware what the lower management does...it's a nepotism organisation

Dislikes

They just ask people to quit without any valid reason even when the employee has worked for minimum 12hrs Mon to Sat...trained new joinees, qcied new joinees task, received appreciation email from client n management...