TimesPro Customer Success, Service & Operations Department Salaries in Mumbai

Likes

♦ The salary paid on time.

Dislikes

♦ There is no support from management, making employees to valued. ♦ They can lay off any time with just one day's notice. ♦ Internal politics overshadow merit, affecting team dynamics and morale. ♦ There is noticeable favoritism from senior management, impacting fairness and team cohesion.

Likes

...e is no unnecessary stress. Deadlines are there but manageable if you plan well. Salary package is good

Dislikes

You have to work hard and take initiative if you want to grab good opportunities.

Likes

...citing but challenging, and you need to prove yourself for bigger opportunities. Pay is good, and they offer benefits like mediclaim and parental leaves.

Dislikes

You will be asked to manage multiple tasks.

Likes

...k model, allowing employees the flexibility to work remotely or from the office. Good Salary. Company provides great opportunities for professional growth and development.

Dislikes

Non actually, despite the professional development opportunities available some employees may find that advancement within the company is limited especially in certain departments of roles

Likes

Payment done on time

Dislikes

My team lead took credit for my work without acknowledging my contribution. When I tried to close the story without informing her, she complained to the manager. I requested backend credentials to understand the full story, but my team lead denied the request. This forced me to contact the backend team directly, causing delays. The manager asked me to build a framework in just one month, which was an unrealistic expectation under tough conditions. It was a highly challenging task given the limited time frame After completing my work, I was never given the promised certificate. Multiple follow-ups with HR and the manager led to no response or resolution after five months