The Phoenix Mills Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Good skills developmemt multiple team operations. Gets good work experience in event management Fitout management Agency management Zone Handling

Dislikes

Unfulfilling work Poor work life balance Low Pay Late shifts Have to work on spl holidays

Likes

Salary is always on time.

Dislikes

Company is good but work culture and the environment in very bad totally exploitation of the employees who are on the lower designation if anyone is on third party payroll than in that case they are only puppet of their senior, no proper increment no job security no promotion.

Likes

Recommend not to join

Dislikes

1) Bonu / Varaible pay is deferred, Company has not paid yet every month it is postponing 2) No leaves granted for even a social or religious function. 3) Pathetic culture 4) For single thing approval required of 5 people 5) No allowances for late seating , No food facility or snacks provided for late seating or no allowances. 6)No flexi hours in a week 7)very stressful 8) 8.30 to 9 hours shift daily basis very hectic.

Likes

...g style. Freedom to do anything to show your skills and expertise in your field. Salary on time every month without any delay. HR Internal talent and acquisition program is very good.

Dislikes

Learning and development programs need to improve and more trainings required for employees. Centre top management decide on its own for employee increament. KRA just to fill and it's waste.

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.