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4.3

based on 327 Reviews

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Mumbai
Customer Success, Service & Operations

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The Indian Hotels Company Customer Success, Service & Operations Department Salaries in Mumbai

based on 14 latest salaries
Designation Avg Annual Salary Open Jobs

Restaurant Supervisor

5 - 6 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Finance Executive

10 - 11 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.4 L/yr - ₹6.5 L/yr

Order Taker

6 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3 L/yr

Head Operations

20 years exp. · Mumbai (AmbitionBox Estimate)
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₹51.3 L/yr - ₹56.7 L/yr

Airport Manager

20 years exp. · Mumbai (AmbitionBox Estimate)
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₹9.9 L/yr - ₹12.7 L/yr

Assistant Manager Operations

15 years exp. · Mumbai (AmbitionBox Estimate)
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₹6.5 L/yr - ₹8.3 L/yr

Operations Manager

14 years exp. · Mumbai (AmbitionBox Estimate)
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₹19.8 L/yr - ₹25.3 L/yr

Trainer

4 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Sales Coordinator

2 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.7 L/yr

Bell Desk Associate

16 years exp. · Mumbai (AmbitionBox Estimate)
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₹4 L/yr - ₹5.1 L/yr

Hair Stylist and Beautician

5 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Reservation Officer

4 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Last Updated: 8 Jan, 2025

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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for The Indian Hotels Company

4.3

Rated by 9 employees for salary & benefits

Front Office Supervisor in Bhubaneswar

Full Time

 · 

Risk Management & Compliance Department

5.0
  •  posted on 28 Sep 2024
5.0
 for  Salary and Benefits

Likes

I am working at The Crown IHCL SeleQtions Hotel at Bhubaneswar, Odidha from last 1.5 years. I am very happy working here. The staff, my team mates, my Boss, everyone is just amazing here. Working here doesn't feels like working, it feels like we are enjoying. Company's benefits to sn employee are the best in IHCL. The only thing i would like to mention is salary. Salary is too low, though, for freshers, salary doesn't matter much, but anyhow, money is the main cause we are working. So if they increases the wages, then this company will be the Perfect.

read more
  • Salary - Excellent
    +6 more

Dislikes

Salary structure should be bit high.

Team Member in Hyderabad / Secunderabad

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 18 Nov 2023
1.0
 for  Salary and Benefits

Likes

Only one thing is good that they provide meals to the employees. All my reviews are 100% true.

Dislikes

No growth, no salary hike, people don't value our education degree. No one cares about the knowledge. They are hiring in 15K salary and and expecting we will work like robot. Actually they have a strategy they hire people with less salary then they will force them to work like robot with no man power, employees somehow manage to survive 1 to 2 yrs after that they will give so that agai they can hire people in 15K good strategy of cost cutting.

read more
  • Salary - Bad
    +5 more

Steward in Hyderabad / Secunderabad

Full Time

 · 

Food, Beverage & Hospitality Department

5.0
  •  posted on 06 Apr 2021
4.0
 for  Salary and Benefits

Likes

Good working environment ,supportive and friendly staffs ,training are good ,appraisals are nice .cafeteria food is very good ,

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  • Salary - Good
    +6 more

Dislikes

Working hours are not good if compared to salary ,proper weekly off should be provides .

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Assistant Manager Housekeeping in Island

Full Time

 · 

Food, Beverage & Hospitality Department

5.0
  •  posted on 08 Nov 2021
1.0
 for  Salary and Benefits

Likes

If someone is looking for a flat graph then must join. Company is very good. Culture Depends on hotel to hotel

  • Skill development - Excellent
    +2 more

Dislikes

Salary structure is very bad. If you are married and if your are number 2 in department it will be hard to survive with pennies

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  • Salary - Bad
    +3 more

Sales Director in Mumbai

Food, Beverage & Hospitality Department

5.0
  •  posted on 23 Apr 2021
5.0
 for  Salary and Benefits

Likes

I think the work culture is getting better along with the company policy of promoting internal cultural.

  • Salary - Excellent
    +6 more

Dislikes

I think they need a greater structure in place for HR policies like having bands for their salary structure.

read more
see more salary related reviews

The Indian Hotels Company interview questions by designations

Hotel Operation Trainee (2)Accounts Officer (1)Better Opportunity (1)Hotel Manager (1)
View all 21 interview experiences

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The Indian Hotels Company Salary FAQs

How much does The Indian Hotels Company pay per year?
The average The Indian Hotels Company salary ranges from approximately ₹1.1 Lakh to ₹2 Lakhs per year for a Front Office Receptionist and ₹56 Lakhs to ₹95 Lakhs per year for a Associate Vice President. Salary estimates are based on 14 The Indian Hotels Company salaries received from various employees of The Indian Hotels Company. The Indian Hotels Company employees rate the overall salary and benefits package 4.3/5 stars.
What is the highest salary in The Indian Hotels Company?
The highest-paying job at The Indian Hotels Company is a Associate Vice President with a salary of ₹56 Lakhs to ₹95 Lakhs per year. The top 10% of employees earn more than ₹19.98 lakhs per year. The top 1% earn more than a whopping ₹76.95 lakhs per year.
What is the minimum salary in The Indian Hotels Company?
Minimum salary at The Indian Hotels Company depends on the role you are applying for. For Guest Service Associate the minimum salary is ₹1 Lakh to ₹4.5 Lakhs per year, and for Security Officer the minimum salary is ₹3.1 Lakhs to ₹7.2 Lakhs per year and so on.
What is the salary package for freshers in The Indian Hotels Company?
The average salary at The Indian Hotels Company for freshers varies from ₹2.2 Lakhs to ₹2.4 Lakhs per year for Hotel Operation Trainee and ₹3.1 Lakhs to ₹9.5 Lakhs per year for Management Trainee.
What is the notice period at The Indian Hotels Company in Customer Success, Service & Operations Department in Mumbai?
According to AmbitionBox, 43% of the The Indian Hotels Company employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 3 Months, 28% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 14 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at The Indian Hotels Company , Mumbai is INRunlock blur . Salary estimates are based on 14 The Indian Hotels Company latest salaries received from various employees of The Indian Hotels Company.

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