TELUS Digital CSR & Social Service Department Salaries in New Delhi

Likes

Salary is always on time and colleagues are ok

Dislikes

Management is worst no support, whenever you ask for solution only you will get excuses. You can be kicked out anytime with XYZ reason. No work life balance total worst. Cab facility is totally trash they will drop you one hour before your shift and nobody cares.

Likes

Good Culture, Salary & work life balance.

Dislikes

There is no growth in terms of new skill, learning and you will be work same tech stack over the years and they have own oriented tools so you will be work same tool.

Likes

Used to like the culture and the ambience.Good pay as a fresher.

Dislikes

Got a TL who does not give a da*n for his team members.Getting treated like sl*ves and not being valued for our work. Your communication skills does not help you at all.But if you r lucky enough to come by some good customers who will give you good surveys you are saved. Initial days are good and soon enough you will be treated like Tr*sh. No job security at all.You will never know when you will be terminated. For the reason that they can't find a good reason to kick you out, they will make things up to show the client the reason for which they r kicking you out. Met some good people and some worst ones with a inappropriate attitudes.

Likes

NO work pressure, salary on time,

Dislikes

Managers will keep changing your project , irrespective of your domain. I am hired as automation test engineer. Initially they introduced me into manual by saying first you will have to learn the about the manual working of the project. It took me 3 months to move into automation again after running behind them . After 6 months of automation they again moved me into manual by saying we will eventually move you into automation but first you will have to learn about the manual functioning

Likes

Salary, Benefits are amazing if you get a right superior. Telus don't care how an agent gets treated by his/her superiors if you don't cooperating with superior they will just keep a grudge against you. Otherwise salary and work was amazing I never wanted to lear Telus

Dislikes

Superiors like team leaders are pathetic they always keep a grudge If you are not following each and everything what he says.