Tech Mahindra Technical Support Agent salaries in Hyderabad / Secunderabad

Likes

Tech Mahindra provides you the job security and not fire the employees as long as you are not doing something which is unethical.

Dislikes

This is something which I've seen only in Tech Mahindra. There has been a discrepancy in salary every month. I wonder why payroll guys cannot do a simple job and HR people don't help you in anyway makes it worse.

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing

Likes

Only Hinjewadi Campus.

Dislikes

... to understand the requirements from customer and unnecessary recruiting people. If your traveling for office work expenses whatever you spend no guaranty company will pay such a full policy.

Likes

I work in a customer service department and it's a chat process. In my process, we can do work from home if can't come to the office due to any reason or in any emergency. I will say there is flexibility in my process.

Dislikes

The salary isn't good. They tell you a particular amount, your in-hand salary, but that's not true. The variable amount is included there, and in hand, the salary is less than you were told. Now, you have to meet targets to earn your money. Let's assume you complete your targets, then there will be a test every month; if you fail that, forget the money which they are giving you as an incentive.

Likes

On time salary, good work culture, good projects, responsible managers and helpfull colleagues i will recommend to join the company for better opportunities

Dislikes

Appraisal Other than salary nothing is there