Tech Mahindra Senior Technical Support Associate salaries in New Delhi (Updated 2025)

Likes

The only good thing is they are providing two way cabs, that too sometimes cab will not be assigned we need to wait for 1 hr or 2 hr to get the cab and get back home

Dislikes

...y will get us out of project, Quality analyst will mark is down for no reason. Salary will not be given to you as per your package you will be getting less amount for the period of 4 or 5 months. Leaves are not given even for the emergency purpose, they want us to come to office for 365 days without fail. You will often get LOP for no reason

Likes

Just thatvthe salary gets credited on time.

Dislikes

Everything else. The environment is pathetic and toxic here. You can only survive in this organization in pre process and process training. After that they will start torturing u. They dont have proper trainers to give training and there is lot of loopholes in the process itself especially Verizon Wireless Voice. So called managers dont have proper etiquette how to handle a team. Team leaders dont even have proper process knowledge. They only know how to avoid cx on the call and expect that you bring them a C-Sat which they call promoter, which is nonsense. And they have many reasons to judge you if you stand against them. Worst company ever to work with. Dont waste time here.

Likes

Worst company to work with.

Dislikes

...ny they will give you worst reasons and will not listen to your justification. Will trap you with giving u the higher package but it will consist variable pay in it which they never give.

Likes

In my work, they’ve had a proper training session for the entire training period because the things in the process are vast. So, it needs proper trading of almost more than 1-month training to understand everything. Training part is good, I say

Dislikes

1. Salary deduction isn’t clear 2. No HR session on Salary structure discussion if asked by an employee, HR tried to escape from your salary bifurcation. 3. Your CTC includes quoted by your monthly performance incentive which is more than 10% of your overall CTC and this thing isn’t even clear at the time of your interview with operational HR. 4. Work life is worst, they switch your shift from day to night and night to day in a week. They think we can adjust this, we’re humans not a robot or Jenny from a bottle who can reschedule over daily routine after tapping a button in our bodies. 5. Management is worst, they don’t care about you. They only want you perform well and there score is at top of all the other sites on daily basis, that’s not possible. Everyday isn’t always in your favour. 6. No proper support for new trainee when they first hit the production. They’ve lack of support 1 SME over 16 employee in a batch. 7. Worst Transport, I’ve ever seen in my professional career.