TCS Sr Customer Service Specialist Salaries by Employees (Updated 2025)

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₹5.4 Lakhs - ₹6.9 Lakhs

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Last Updated: 12 May 2024

Companies similar to TCS for Sr Customer Service Specialist

Company name	Avg Annual Salary	Open Jobs
Wipro Sr Customer Service Specialist Salary 2 - 5 years exp. (4 salaries)	₹4 L/yr - ₹4.2 L/yr 34% less
FNP Sr Customer Service Specialist Salary 1 - 5 years exp. (18 salaries)	₹2.8 L/yr - ₹3.8 L/yr 42% less
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Croma Sr Customer Service Specialist Salary 3 - 6 years exp. (7 salaries)	₹2.3 L/yr - ₹3.9 L/yr 47% less
e2open Sr Customer Service Specialist Salary 6 - 9 years exp. (6 salaries)	₹8 L/yr - ₹9 L/yr 37% more
JPMorgan Chase & Co. Sr Customer Service Specialist Salary 14 - 18 years exp. (6 salaries)	₹8.9 L/yr - ₹10 L/yr 58% more

Sr Customer Service Specialist salary at TCS ranges between ₹5.4 Lakhs to ₹6.9 Lakhs per year for employees with 12 years of experience. Salary estimates are based on 1 latest salaries received from various employees of TCS.

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Salary related reviews for TCS

4.0

Rated by 1 employees for salary & benefits

Project Manager in Hyderabad / Secunderabad

Full Time

Project & Program Management Department

2.0

• posted on 05 Jan 2025

2.0

for Salary and Benefits

Likes

Skills development resources Lots of projects Job security

Dislikes

Very stingy management Employees get only salary but no goodies, team lunches or sponsored celebrations. Laptops given are poor in condition to many and warranty of the laptops are not tracked properly. Employees are forced to pay for any damage even for a 2 year old laptop

Business Process Leader in Kolkata

Full Time

Finance & Accounting Department

4.0

• posted on 20 Dec 2024

2.0

for Salary and Benefits

Likes

1. Health Insurance Policy Scheme 2. Learning and Development 3. Project Management

Dislikes

1. Salary and compensation 2. Lack of empathy from higher management 3. HR teams are not so visible when it comes to address promotions and appraisals 4. Operations Teams are not consulted for any infrastructure and logistics change

Process Associate in Kolkata

Full Time

Finance & Accounting Department

4.0

• posted on 15 Dec 2024

3.0

for Salary and Benefits

Likes

work environment, career growth opportunities, and work-life balance:

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.

Business Analyst in Mumbai

Full Time

Procurement & Supply Chain Department

5.0

• posted on 14 Dec 2024

4.0

for Salary and Benefits

Likes

Work culture at TCS was pretty good for me a lot less stressful with all facilities available inside campus.

Dislikes

Growth is slow in terms of salary and learning. Sometimes you may excellent project opportunities for growth but chances of getting such projects is very low

Process Associate in Kolkata

Full Time

Finance & Accounting Department

4.0

• posted on 10 Dec 2024

3.0

for Salary and Benefits

Likes

Here you can work life balance and learn many things even company providing you multiple learning platform where you upskill your self

Dislikes

Here salary is low in compare to other equivalent MNC and incriminating is also low but other benefits like job security are great

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What people are saying about TCS

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a java developer

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Seeking advice on current job

Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?

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TCS Sr Customer Service Specialist Salary FAQs

What is the notice period for Sr Customer Service Specialist at TCS?

According to AmbitionBox, 100% of the TCS Sr Customer Service Specialists reported a notice period of 3 Months.This is based on 1 response on AmbitionBox in last 2 years.

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TCS Sr Customer Service Specialist Salaries

TCS Sr Customer Service Specialist salary in India ranges between ₹5.4 Lakhs to ₹6.9 Lakhs. This is an estimate based on latest salaries received from employees of TCS.