Search

Salaries

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by TCS Team. If you also belong to the team, you can get access from here

TCS Verified Tick

Compare button icon Compare button icon Compare
3.7

based on 91.2k Reviews

Play video Play video Video summary
filter salariesFilter salaries by

TCS Customer Service Specialist salaries in India (Updated 2025)

Annual salary range
1 - 12 years exp.
₹2.5 Lakhs - ₹7.2 Lakhs
Low Confidence
info icon
Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
unlock blur
unlock blur

8% more than the average Customer Service Specialist Salary in IT Services & Consulting Companies for 1 - 12 years of experience

Interested in this particular role?

Last Updated: 27 Feb 2025

Companies similar to TCS for Customer Service Specialist

Company name Avg Annual Salary Open Jobs
Logo
Wipro Customer Service Specialist Salary

0 - 6 years exp. (22 salaries)
unlock blur

₹2.5 L/yr - ₹3.9 L/yr

arrow icon 30% less
Logo
Tech Mahindra Customer Service Specialist Salary

2 - 6 years exp. (4 salaries)
unlock blur

₹1.7 L/yr - ₹7 L/yr

arrow icon 2% more
 1 job opening
Logo
LTIMindtree Customer Service Specialist Salary

3 - 5 years exp. (3 salaries)
unlock blur

₹5 L/yr - ₹6.3 L/yr

arrow icon 18% more
Logo
Mphasis Customer Service Specialist Salary

3 - 9 years exp. (3 salaries)
unlock blur

₹4.7 L/yr - ₹5.5 L/yr

arrow icon 7% more
Logo
Hexaware Technologies Customer Service Specialist Salary

4 - 6 years exp. (4 salaries)
unlock blur

₹2 L/yr - ₹6.6 L/yr

arrow icon 13% less
Logo
Accenture Customer Service Specialist Salary

2 - 13 years exp. (6 salaries)
unlock blur

₹4 L/yr - ₹13 L/yr

arrow icon 83% more
 1 job opening
Logo
Genpact Customer Service Specialist Salary

3 - 7 years exp. (4 salaries)
unlock blur

₹4.5 L/yr - ₹7 L/yr

arrow icon 18% more
Logo
IBM Customer Service Specialist Salary

3 - 5 years exp. (3 salaries)
unlock blur

₹4.5 L/yr - ₹6 L/yr

arrow icon 11% more
Logo
Tata Group Customer Service Specialist Salary

2 - 3 years exp. (3 salaries)
unlock blur

₹2.2 L/yr - ₹3 L/yr

arrow icon 47% less
Customer Service Specialist salary at TCS ranges between ₹2.5 Lakhs to ₹7.2 Lakhs per year for employees with experience between 1 year to 12 years. Salary estimates are based on 8 latest salaries received from various employees of TCS.

Latest annual salaries shared by TCS Customer Service Specialist

2d ago
avg blur mobile
5 years exp.
2w ago
avg blur mobile
5 years exp.
2w ago
avg blur mobile
12 years exp.
5mo ago
avg blur mobile
2 years exp.
11mo ago
avg blur mobile
1 year exp.
1y ago
avg blur mobile
10 years exp.
1y ago
avg blur mobile
2 years exp.

Experience wise TCS Customer Service Specialist salaries

Last Updated: 27 Feb 2025

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

unlock blur

₹1.7 L/yr - ₹6.5 L/yr
2 years (AmbitionBox Estimate)

unlock blur

₹2.5 L/yr - ₹5.9 L/yr
3 years (AmbitionBox Estimate)

unlock blur

₹4 L/yr - ₹5.1 L/yr
4 years (AmbitionBox Estimate)

unlock blur

₹4 L/yr - ₹5.2 L/yr
5 years  (3 salaries)

unlock blur

₹3.1 L/yr - ₹6 L/yr
View all

Similar Designation salaries in TCS

Customer Service Executive Salary
(444 salaries)
unlock blur
₹1 L/yr - ₹7.5 L/yr
Customer Service Associate Salary
(196 salaries)
unlock blur
₹1.5 L/yr - ₹8 L/yr
Customer Care Executive Salary
(154 salaries)
unlock blur
₹1.3 L/yr - ₹6.5 L/yr
Customer Support Executive Salary
(181 salaries)
unlock blur
₹1.5 L/yr - ₹7.5 L/yr
Customer Success Manager Salary
(7 salaries)
unlock blur
₹6 L/yr - ₹17.93 L/yr
Customer Relationship Manager Salary
(18 salaries)
unlock blur
₹1.85 L/yr - ₹10.3 L/yr
Service Engineer Salary
(230 salaries)
unlock blur
₹7.15 L/yr - ₹25 L/yr
Senior Analyst Salary
(2.1k salaries)
unlock blur
₹1.85 L/yr - ₹10.8 L/yr
Quality Analyst Salary
(2.9k salaries)
unlock blur
₹1.1 L/yr - ₹9 L/yr
Store Manager Salary
(28 salaries)
unlock blur
₹7.17 L/yr - ₹16.47 L/yr

Top skills at TCS for Customer Service Specialist

International Voice Process Communication Skills Invoice Processing international bpo Customer Service international call center US Process

Salary related reviews for TCS

Operations Manager in Pune

Full Time

 · 

BFSI, Investments & Trading Department

2.0
  •  posted on 22 Jan 2025
2.0
 for  Salary and Benefits

Likes

TCS only has brand name.Inside TCS nothing is good. A lot of favouritism and politics however it’s everywhere but not like TCS it’s next level. Even not proper Management nobody is there to help you.

read more
  • Job security - Good

Dislikes

In TCS no growth at all if don’t want to grow in life just want to earn salary you can join TCS

read more
  • Salary - Poor
    • +4 more

Senior Associate in Mumbai

Full Time

 · 

Shipping & Maritime Department

3.0
  •  posted on 18 Jan 2025
2.0
 for  Salary and Benefits

Likes

Best place to experience person, if you not want work in pressure than this company is your type.

  • Job security - Excellent

Dislikes

Salary growth is very low as compared other bpo company for freshers and experience employees politics they think that we are the only boss

read more
  • Salary - Poor
    • +2 more

Process Associate in Kolkata

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 15 Dec 2024
3.0
 for  Salary and Benefits

Likes

work environment, career growth opportunities, and work-life balance: 

  • Skill development - Good
    • +3 more

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.

read more
  • Promotions - Poor

Process Associate in Kolkata

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 10 Dec 2024
3.0
 for  Salary and Benefits

Likes

Here you can work life balance and learn many things even company providing you multiple learning platform where you upskill your self

read more
  • Skill development - Excellent
    • +3 more

Dislikes

Here salary is low in compare to other equivalent MNC and incriminating is also low but other benefits like job security are great

read more

Customer Support Executive in Pune

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Dec 2024
3.0
 for  Salary and Benefits

Likes

TCS is very good organization. A salary increase makes you happy once in year but a healthy culture keep you happy every day.

read more
  • Job security - Excellent
    • +1 more

Dislikes

Not maintain floor culture and management politics. Because of this reason dedicated employee resigned.

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about TCS

View All
a custom software engineering specialist
2w (edited)
Got Offer from TCS!
Hello, I got 32L CTC offer from TCS as an IAM associate consultant. Is it a good package considering I have 10.9 years of experience and in IAM 3.6 years? Rest of the experience is in dot net. Also, TCS is considering 10.2 experience only as some process on their side. Please share your thoughts on the offered package and the experience part. Thank you in advance.
Got a question about TCS?
Ask anonymously on communities.
More about working at TCS
golden leaf award

#6 Best Mega Company - 2021

golden leaf awardgolden leaf award

#2 Best Mega IT/ITES Company - 2021

golden leaf award

TCS Customer Service Specialist Salary FAQs

What is the salary of Customer Service Specialist at TCS ?
The average salary of a Customer Service Specialist at TCS in India typically ranges from ₹2.5 Lakhs to ₹7.2 Lakhs per year, depending on experience (from 1 year to 12 years).

The top 10% of Customer Service Specialist at TCS earn more than ₹7.0 Lakhs per year, and the top 1% earn over ₹7.2 Lakhs per year. Customer Service Specialist Salaries at TCS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 8 TCS employees in India.
What is the estimated take home salary of a Customer Service Specialist at TCS in India?
The estimated take-home salary of a Customer Service Specialist at TCS in India typically ranges from ₹34,845 to ₹36,088 per month. This is based on the average salary range of ₹2.5 Lakhs to ₹7.2 Lakhs per year for employees with experience ranging from 1 year to 12 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 8 salaries received from various employees of TCS. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Specialist at TCS ?
To be a Customer Service Specialist at TCS in india, the key skills required include:

  • - International Voice Process
  • - Communication Skills
  • - Invoice Processing
  • - international bpo
  • - Customer Service

These skills are highly valued at TCS and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than TCS for Customer Service Specialist in India?
Accenture ₹4.0 Lakhs to ₹13.0 Lakhs per year
LTIMindtree ₹5.0 Lakhs to ₹6.3 Lakhs per year
Genpact ₹4.5 Lakhs to ₹7.0 Lakhs per year
IBM ₹4.5 Lakhs to ₹6.0 Lakhs per year
Mphasis ₹4.7 Lakhs to ₹5.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by TCS, depending on the role and experience level.
What is the salary of a Customer Service Specialist in companies similar to TCS in India?
The salary of a Customer Service Specialist at companies similar to TCS in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra ₹1.7 Lakhs to ₹7.0 Lakhs per year
Hexaware Technologies ₹2.0 Lakhs to ₹6.6 Lakhs per year
Wipro ₹2.5 Lakhs to ₹3.9 Lakhs per year
Tata Group ₹2.2 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Specialist at TCS in India?
The salary growth for a Customer Service Specialist at TCS depends on factors such as experience, performance, and promotions. On average, a Customer Service Specialist can expect the following growth trajectory at TCS:

Experience Average Salary Range
1 year ₹1.7 Lakhs to ₹6.5 Lakhs per year
2 years ₹2.5 Lakhs to ₹5.9 Lakhs per year
3 years ₹4.0 Lakhs to ₹5.1 Lakhs per year
4 years ₹4.0 Lakhs to ₹5.2 Lakhs per year
and so on.

Tell us how to improve this page.

TCS Customer Service Specialist Salaries by Location

TCS Customer Service Specialist salary in India ranges between ₹2.5 Lakhs to ₹7.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 8 TCS latest salaries received from various employees of TCS.