TCS Contact Center Specialist salaries in India

Likes

I likes about the TCS is good work culture, low work pressure, work-life balance, lots of opportunities to learn and the most job security.

Dislikes

It feels good working at TCS. The work culture is good, with low work pressure and lots to learn but the salary increament as per the seniority and role is low. If the salary is justified as per the seniority or designation, I would never left TCS.

Likes

...dedicated team within the projects ( even projects as large as with 300 people). Quarterly bonus is almost certain to be zero at 12+ yr experience levels. Old school mentality still exists in TCS, where wearing Jeans is a crime on weekdays. Male employees still do not get official paternity leave ( when needed they apply other available leaves)

Dislikes

...rs are like arrogant bosses, they cannot toleryone word against their decisions. Quarterly bonus is virtually non existent at 13+ yr experience levels

Likes

Good work culture ( if one does not want to work ). One can spend complete career without working. One can deny work by telling lack of bandwidth or lack of experience. TCS has tie up with most training platforms so one learn a lot. If you have good relation with seniors then chances are there for onsite oppurtunity.

Dislikes

No appreciation for project work completion and hardly any promotion or salary hike. Every project manager amd partner will give a ladoo of onsite oppurtunity to everyone in the project to motivate as they are helpless due to low pay and low yearly appreciation of associates. TCS is mostly concentrated on AMS and BAU projects so chances are less to get a role in consulting or implementation project. ( its mostly like tata customer service) No mapping of career aspiration, skillset or education qualification. Senior are mostly concerned about incoming revenue and will tag to any project as long as revenue from client is coming. Getting out of project one does not like is very difficult without proper connection or if the project does not finish. No proper training before onboading, Partners try to skill associates on clients resources after onboarding to save money.

Likes

Job Security | Timely Salary | Office location in different cities | Work Timings

Dislikes

Mindset - No growth mindset, cheap policies to save money from every corner, don't provide any good facilities office or any tech related infra. No concern about employee well being and top management lacks leadership qualities big time.

Likes

work environment, career growth opportunities, and work-life balance: 

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.