Taj Hotels Resorts and Palaces Guest Relation Manager salaries in Mumbai

Likes

Nothing to like about this company. Worst company to work for. Women are not safe in this company in Taj lands there were camras found in the ladies washroom and the hr department was begging us to not file a police complaint against them to same their brand image.

Dislikes

...afe here then what's the use of this company, why such a big name a hollow name. Other than this long working hours with no extra pay. Less salary more work, no training just you are put to work straight away.

Likes

My mentor was very supportive and there were a few seniors/colleagues that helped discover new avenues of my profession. And I did get to learn quite a bit from my fellow employees

Dislikes

The work life balance was non-existent. The management was unsupportive and the pay to labour ratio was terrible. Overall taj needs to work a lot on how they handle mismanagement, employee shortages and busy seasons. Because during my time there, all I saw were frustrated unsatisfied employees who were burnt out due to constantly high expectations but not support from the company in terms of resources or facilities.

Likes

My team was the most inspiration for me throughout my working career at The Gateway Taj and The staff was also very supportive we used to have a small party at a fix location for the Best performance of the Staff. That was the best thing for me because we used be more friendly rather than being a staff. I learnt a lot of things from Gateway as it was a new property at Hubli. I went through IDS software I am much more perfect in using the software I learnt about how to handle the Guest softly in all the situations. Comming to my work I believe that I am much more perfect to be a receptionist and I see my self as a FOM after 3 years from now.

Dislikes

... to not be a part of the team for a long period of time was the payment process. They use to make the payments very slow they used to delay a month to issue the salary of previous month. I am earning and even i am struggling to look after my family and even i need to look after the loans which I took according to our necessity. So it was hard for me to continue my team work with the esteem so I decided to move onn with Some other company who really value their staff. Thanks for the love and support provided by the company I say in the end 😊

Likes

... supportive and it felt like a family. The issue was the HORRIBLE working hours. They would make you work for 12-14 hours and pay you peanuts. Once you enter their premises and sign into the logbook, only your boss will tell you when to leave. Which totally depends on their mood haha. Had to travel an hour to get to the property, 12 hours of work on an average and an hour back to my home. Barely got any time to do basic activities like sleeping/talking to family. The off days felt like the second coming of Jesus Christ every single time.

Dislikes

The issue was the HORRIBLE working hours . They would make you work for 12-14 hours and pay you peanuts . Once you enter onto their premises and sign into the logbook , only your boss will tell you when to leave . Which totally depends on their mood haha. Had to travel an hour to get to the property, 12 hours of work on an average and an hour back to my home . Barely got any time to do basic activities like sleeping / talking to friends/eating food with the family. The off days felt like the second coming of Jesus Christ every single time.

Likes

In Taj MG road the staff is very friendly they work as a team and the Taj is also take care of his employee's that's why Taj MG road bangluru is different from other's

Dislikes

Starting salary is very less in Taj hotels