Synchrony Manager Customer Service Operations salaries in Hyderabad / Secunderabad

Likes

Synchrony financials is a great place to work . I have worked with the most kind and professional team . Mentors are very supportive. Synchrony cares about thier employees That's what it makes the company a great place to work.

Dislikes

Unseen Politics . Leave policies Salary hike

Likes

Very less pay. You are forced to take calls even you move into other role. Pay is very very less. You can expect hike only upto 6% even you are excellant performer. Leaves are a big headache. You will have sufficient leave balance but no slots as usual to get approved. Pay is very very less across. You will get gifts quaterly and other occasions which they say that they are doing so much for employees. If pay slab is increased people will come forward to work and people will refer others.

Dislikes

Pay is very less. Only 3k per month hike you get every year. Hardly 30to 32k increase you get as yearly hike.

Likes

One of the best company in my whole career, company provides WFH for lifetime, we can balance both work and life, company provides benefits like insurance, team outings for every quarter. Managers are very friendly and approachable.

Dislikes

One thing I don't like is, one synchrony policy, increases in salary is same for everyone, there is no appreciation for hard work, finally at the end of the year increase in salary is same for hard worker and employees who are in corrective.

Likes

I like all of it! I wish I could stay there for more years!

Dislikes

Salary was the deal breaker. The pay is far below the average industries. No matter how much you perform there is no incentives. I was a great performer myself, during my time there I saw a dozen of employees who left due to salary reasons and trust me I know some of them who were really good in communication skills and the amount of commitment they put into their job role. Great loss for them to let those employees go! I'll share with you what I do when my salary gets credited, I pay my house rent and buy groceries and that's it. I don't have to do the math to show you how that's taken care off. Make sure you get experience and negotiate salary before accepting their offer! Other than that You'll be happy. The month I left the job I was offered a double salary from Tech Mahindra! Happy Ever After!

Likes

Leadership team shows the concern on Employess issues n problem. Business structure for customers is good but not for employees. Synchrony is a company who always support equal opportunity to PDN n women to achieve their professional goals in their life.

Dislikes

Growth structure in terms of less designation opening in IJP's . Outsiders get better salary but person who given years n years religiously to company hardly get satisfactory hike in pay.