Swiggy Senior Customer Care Officer Salaries by 5 Employees (Updated 2025)

4 - 10 years exp.

₹4.1 Lakhs - ₹5.6 Lakhs

Low Confidence

Salary of majority employees

53% more than the average Senior Customer Care Officer Salary in Internet Companies for 4 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Care Officer Salary 4 - 8 years exp. (3 salaries)	₹4.1 L/yr - ₹5.6 L/yr
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Sales & Business Development Senior Customer Care Officer Salary 8 - 10 years exp. (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.2 L/yr

Last Updated: 4 May 2023

Companies similar to Swiggy for Senior Customer Care Officer

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Senior Customer Care Officer Salary 1 - 10 years exp. (36 salaries)	₹1.8 L/yr - ₹6 L/yr 25% less
Mumbai Metro One Senior Customer Care Officer Salary 5 - 11 years exp. (19 salaries)	₹3 L/yr - ₹4.9 L/yr 17% less
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Mphasis Senior Customer Care Officer Salary 1 - 6 years exp. (17 salaries)	₹2.9 L/yr - ₹5.3 L/yr 13% less
Sammaan Capital Limited Senior Customer Care Officer Salary 0 - 6 years exp. (14 salaries)	₹2.2 L/yr - ₹4.1 L/yr 30% less
Dhani Loans and Services Senior Customer Care Officer Salary 1 - 6 years exp. (14 salaries)	₹2.2 L/yr - ₹3.1 L/yr 42% less

Senior Customer Care Officer salary at Swiggy ranges between ₹4.1 Lakhs to ₹5.6 Lakhs per year for employees with experience between 4 years to 10 years. Salary estimates are based on 5 latest salaries received from various employees of Swiggy.

Experience wise Swiggy Senior Customer Care Officer salaries

Last Updated: 4 May 2023

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹1.7 L/yr - ₹4.4 L/yr
5 years (AmbitionBox Estimate)	₹4.1 L/yr - ₹8 L/yr
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6 years (AmbitionBox Estimate)	₹4.1 L/yr - ₹5.2 L/yr
7 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.4 L/yr
8 years (AmbitionBox Estimate)	₹4.7 L/yr - ₹5.6 L/yr
9 years (AmbitionBox Estimate)	₹4.4 L/yr - ₹5.7 L/yr
10 years (AmbitionBox Estimate)	₹4.7 L/yr - ₹9.1 L/yr

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Salary related reviews for Swiggy

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 25 Jul 2024

4.0

for Salary and Benefits

Likes

On time salary, cab facilities, fun activities, learnings, leaves, etc overall my company is best place to work.. I am missing my company.

Dislikes

Only thing I dislike in the office was my team leader Anithavalli Kollabattula. Annoying and irritating person I ever seen before in our company. Apart from her rest everything was super cool.

Operations Manager in Indore

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 08 Feb 2024

5.0

for Salary and Benefits

Likes

Flexibility Employee care during travel. Additional pay on festivals

Dislikes

1) Leaves need to credited in terms of money if not taken. 2) Weekends should be considered as offs . 3) Over planning and less execution

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 28 Jun 2023

5.0

for Salary and Benefits

Likes

Swiggy is one of best company equivalent to MNC'S and package is too good ,and those who are working at swiggy it makes them to balance work life and family easily .since I joined am completely satisfied and still about to complete same rest of years.

Dislikes

We are not prompted to work in one process should be flexible to work for any process irrespective of their interest.

Operations Manager in Gurgaon / Gurugram

Customer Success, Service & Operations Department

4.0

• posted on 15 May 2022

5.0

for Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. Company policies are good , appraisal are fair and they give good salary hike and bonus every year.

Dislikes

There is a lot of politics

Customer Care Executive in Bangalore / Bengaluru

Customer Success, Service & Operations Department

5.0

• posted on 09 Aug 2021

5.0

for Salary and Benefits

Likes

Good work environment. The salary are the best for the employees. They have cafeteria and gaming arcade fot chilling. And in 3 months there will be a team outing

Dislikes

Sometimes the team leaders would force u to bend u r back and and work for them till they get success

see more salary related reviews

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What people are saying about Swiggy

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primepistachio

student at

Indian Institute of Management (IIM), Ahmedabad

Predatory practices by Swiggy to mislead customers

I was ordering on Swiggy and I noticed the app added a tip by itself. I unchecked the 'Add this tip automatically to future orders' box and cleared my cart to see if it gets added again, and what do I see? I see the tip had been added again! I closed the app and tried to add to cart from a different restaurant and same story was repeated. My issue is not tips here but the sneaky way Swiggy tried to add a tip on it's own without my consent and every time I built my cart again, it added a tip automatically even though the add tip to future orders box was left unchecked. If one is not vigilant, one may end up paying a tip on their orders. Also, the uncheck box is not visible directly, one has to tap on price breakdown to see a tip has been added without their consent, click on Tip and unselect the tip and uncheck the box. This is really pathetic!🤦‍♂️

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Swiggy Senior Customer Care Officer Salary FAQs

What is the salary of Senior Customer Care Officer at Swiggy?

Senior Customer Care Officer salary at Swiggy in India ranges between ₹4.1 Lakhs to ₹5.6 Lakhs for experience between 4 years to 10 years. According to our estimates it is 53% more than the average Senior Customer Care Officer Salary in India. Salary estimates are based on 5 latest salaries received from various employees of Swiggy India.

How does the salary of a Senior Customer Care Officer at Swiggy India compare with the average salary range for this job?

The average salary of a Senior Customer Care Officer at Swiggy is 53% more than the average salary of a Senior Customer Care Officer in India. To know exact salary insights, login to view.

What is the salary of a Senior Customer Care Officer in companies similar to Swiggy in India?

Mphasis Senior Customer Care Officer Salary - ₹2.9 Lakhs to ₹5.3 Lakhs per year
Mumbai Metro One Senior Customer Care Officer Salary - ₹3.0 Lakhs to ₹4.9 Lakhs per year
Concentrix Corporation Senior Customer Care Officer Salary - ₹1.8 Lakhs to ₹6.0 Lakhs per year
Sammaan Capital Limited Senior Customer Care Officer Salary - ₹2.2 Lakhs to ₹4.1 Lakhs per year
Dhani Loans and Services Senior Customer Care Officer Salary - ₹2.2 Lakhs to ₹3.1 Lakhs per year

What is the estimated take home salary of a Senior Customer Care Officer at Swiggy in India?

The estimated take-home salary of a Senior Customer Care Officer at Swiggy ranges between ₹34,997 per month to ₹36,237 per month in India. The take-home salary calculation is based on the average Swiggy Senior Customer Care Officer salary in India which ranges between ₹4.1 Lakhs to ₹5.6 Lakhs per year for employees with experience between 4 years to 10 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Care Officer at Swiggy?

According to AmbitionBox, 100% of the Swiggy Senior Customer Care Officers reported a notice period of 15 days or less.This is based on 2 responses on AmbitionBox in last 2 years.

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Swiggy Senior Customer Care Officer Salaries

Swiggy Senior Customer Care Officer salary in India ranges between ₹4.1 Lakhs to ₹5.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Swiggy latest salaries received from various employees of Swiggy.