Sutherland Global Services Escalation Lead Salaries by 7 Employees

2 - 6 years exp.

₹2.7 Lakhs - ₹4.5 Lakhs

Low Confidence

Salary of majority employees

Fixed (77%)

₹2.7 Lakhs

Variable (23%)

₹0.8 Lakh

11% less than the average Escalation Lead Salary in IT Services & Consulting Companies for 2 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Escalation Lead Salary 2 - 6 years exp. (4 salaries)	₹2.7 L/yr - ₹4.5 L/yr
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IT & Information Security Escalation Lead Salary 3 - 4 years exp. (3 salaries)	₹3.1 L/yr - ₹3.7 L/yr

Last Updated: 21 Mar 2024

Companies similar to Sutherland Global Services for Escalation Lead

Company name	Avg Annual Salary	Open Jobs
Movate Escalation Lead Salary 2 - 7 years exp. (21 salaries)	₹2.5 L/yr - ₹5.5 L/yr 1% less
Hewlett Packard Enterprise Escalation Lead Salary 5 - 13 years exp. (3 salaries)	₹5.5 L/yr - ₹26.5 L/yr 269% more
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iOPEX Technologies Escalation Lead Salary 2 - 8 years exp. (39 salaries)	₹2 L/yr - ₹6.5 L/yr 34% more
Tech Mahindra Escalation Lead Salary 0 - 3 years exp. (17 salaries)	₹1.5 L/yr - ₹2.4 L/yr 43% less
Amazon Escalation Lead Salary 2 - 4 years exp. (7 salaries)	₹2.5 L/yr - ₹4.5 L/yr 4% less

Escalation Lead salary at Sutherland Global Services ranges between ₹2.7 Lakhs to ₹4.5 Lakhs per year for employees with experience between 2 years to 6 years. Salary estimates are based on 7 latest salaries received from various employees of Sutherland Global Services.

Experience wise Sutherland Global Services Escalation Lead salaries

Last Updated: 21 Mar 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹4.5 L/yr
3 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.7 L/yr
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4 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.7 L/yr
5 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
6 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹5.9 L/yr

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Salary related reviews for Sutherland Global Services

1.4

Rated by 3 employees for salary & benefits

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 12 Feb 2025

2.0

for Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

Salary - Poor

+2 more

Customer Support Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2025

1.0

for Salary and Benefits

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

Salary - Bad

+6 more

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Skill development - Poor

+3 more

Senior Associate in Chengalpattu

Full Time

Finance & Accounting Department

1.0

• posted on 14 Aug 2024

1.0

for Salary and Benefits

Likes

NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner

Dislikes

BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude.

Salary - Bad

+6 more

Senior Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 13 Sep 2023

2.0

for Salary and Benefits

Likes

Nothing much to say

Dislikes

... From the time of documentation no proper communication. Worst in communication. Even the performance incentive is deducted from your pay, no night shift allowances though they are grave yard shifts. Your shifts keep changing every month which effects your health and poor in approving leaves though you are sick

Salary - Poor

+4 more

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Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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Sutherland Global Services Escalation Lead Salary FAQs

What is the salary of Escalation Lead at Sutherland Global Services ?

The average salary of a Escalation Lead at Sutherland Global Services in India typically ranges from ₹2.7 Lakhs to ₹4.5 Lakhs per year, depending on experience (from 2 years to 6 years).

The top 10% of Escalation Lead at Sutherland Global Services earn more than ₹4.3 Lakhs per year, and the top 1% earn over ₹4.5 Lakhs per year. Escalation Lead Salaries at Sutherland Global Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 7 Sutherland Global Services employees in India.

What is the estimated take home salary of a Escalation Lead at Sutherland Global Services in India?

The estimated take-home salary of a Escalation Lead at Sutherland Global Services in India typically ranges from ₹25,677 to ₹27,106 per month. This is based on the average salary range of ₹2.7 Lakhs to ₹4.5 Lakhs per year for employees with experience ranging from 2 years to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 7 salaries received from various employees of Sutherland Global Services. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Sutherland Global Services for Escalation Lead in India?

Hewlett Packard Enterprise	₹5.5 Lakhs to ₹26.5 Lakhs per year
iOPEX Technologies	₹2.0 Lakhs to ₹6.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Sutherland Global Services, depending on the role and experience level.

What is the salary of a Escalation Lead in companies similar to Sutherland Global Services in India?

The salary of a Escalation Lead at companies similar to Sutherland Global Services in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Movate	₹2.5 Lakhs to ₹5.5 Lakhs per year
Amazon	₹2.5 Lakhs to ₹4.5 Lakhs per year
Tech Mahindra	₹1.5 Lakhs to ₹2.4 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Escalation Lead at Sutherland Global Services in India?

The salary growth for a Escalation Lead at Sutherland Global Services depends on factors such as experience, performance, and promotions. On average, a Escalation Lead can expect the following growth trajectory at Sutherland Global Services:

Experience	Average Salary Range
2 years	₹1.5 Lakhs to ₹4.5 Lakhs per year
3 years	₹3.1 Lakhs to ₹3.7 Lakhs per year
4 years	₹1.4 Lakhs to ₹3.7 Lakhs per year
5 years	₹2.7 Lakhs to ₹3.5 Lakhs per year

and so on.

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Sutherland Global Services Escalation Lead Salaries

Sutherland Global Services Escalation Lead salary in India ranges between ₹2.7 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.