Sutherland Global Services Mumbai Customer Relationship Manager Salaries by 2 Employees (Updated 2025)

2 - 3 years exp.

₹2.7 Lakhs - ₹3.4 Lakhs

Low Confidence

Avg. annual salary (AmbitionBox Estimate)

Monthly In-hand Salary

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Salaries in different departments

Customer Success, Service & Operations Customer Relationship Manager Salary 2 years exp. (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.2 L/yr
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Consulting Customer Relationship Manager Salary 3 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.3 L/yr

Last Updated: 1 Jan 2025

Companies similar to Sutherland Global Services for Customer Relationship Manager in Mumbai

Sutherland Global Services Customer Relationship Manager Salary

2 - 3 years exp. (AmbitionBox Estimate)

₹2.7 L/yr - ₹3.4 L/yr

Company name	Avg Annual Salary	Open Jobs
ICICI Lombard General Insurance Company Customer Relationship Manager Salary 1 - 7 years exp. (133 salaries)	₹1.7 L/yr - ₹4.6 L/yr 1% more	1 job opening
Epimoney Customer Relationship Manager Salary 0 - 8 years exp. (48 salaries)	₹2.7 L/yr - ₹4 L/yr 10% more
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ICICI Bank Customer Relationship Manager Salary 1 - 10 years exp. (21 salaries)	₹2 L/yr - ₹7.9 L/yr 47% more
Teleperformance Customer Relationship Manager Salary 1 - 7 years exp. (19 salaries)	₹1.8 L/yr - ₹4.3 L/yr 16% less
Bharti Airtel Customer Relationship Manager Salary 0 - 7 years exp. (19 salaries)	₹1.6 L/yr - ₹3 L/yr 20% less

Customer Relationship Manager salary at Sutherland Global Services ranges between ₹2.7 Lakhs to ₹3.4 Lakhs per year for employees with experience between 2 years to 3 years. Salary estimates are based on 2 latest salaries received from various employees of Sutherland Global Services.

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Top skills at Sutherland Global Services for Customer Relationship Manager

international voice Relationship Management CRM L2 inbound Communication Skills Customer Relationship chat LI Email Support Customer Service Night Shift international call center

Salary related reviews for Sutherland Global Services

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 12 Feb 2025

2.0

for Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

Salary - Poor

+2 more

Customer Support Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2025

1.0

for Salary and Benefits

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

Salary - Bad

+6 more

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Skill development - Poor

+3 more

Senior Associate in Chengalpattu

Full Time

Finance & Accounting Department

1.0

• posted on 14 Aug 2024

1.0

for Salary and Benefits

Likes

NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner

Dislikes

BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude.

Salary - Bad

+6 more

Senior Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 13 Sep 2023

2.0

for Salary and Benefits

Likes

Nothing much to say

Dislikes

... From the time of documentation no proper communication. Worst in communication. Even the performance incentive is deducted from your pay, no night shift allowances though they are grave yard shifts. Your shifts keep changing every month which effects your health and poor in approving leaves though you are sick

Salary - Poor

+4 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Sutherland Global Services Customer Relationship Manager Salary FAQs

How the salary growth look like for a Customer Relationship Manager at Sutherland Global Services in Mumbai?

The salary growth for a Customer Relationship Manager at Sutherland Global Services in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Relationship Manager in Mumbai can expect the following growth trajectory at Sutherland Global Services:

Experience	Average Salary Range
2 years	₹2.6 Lakhs to ₹3.4 Lakhs per year
3 years	₹2.7 Lakhs to ₹3.5 Lakhs per year

and so on.

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Sutherland Global Services Customer Relationship Manager Salaries in Mumbai

Sutherland Global Services Customer Relationship Manager salary in Mumbai ranges between ₹2.7 Lakhs to ₹3.4 Lakhs. This is an estimate based on latest salaries received from employees of Sutherland Global Services.