Sutherland Global Services Kochi Associate Customer Support Engineer Salaries by 3 Employees

1 - 2 years exp.

₹3 Lakhs - ₹3.2 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

At par with the average Associate Customer Support Engineer Salary in IT Services & Consulting Companies for 1 - 2 years of experience

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Last Updated: 30 Jun 2023

Associate Customer Support Engineer salary at Sutherland Global Services ranges between ₹3 Lakhs to ₹3.2 Lakhs per year for employees with experience between 1 year to 2 years. Salary estimates are based on 3 latest salaries received from various employees of Sutherland Global Services.

Experience wise Sutherland Global Services Associate Customer Support Engineer salaries in Kochi

Last Updated: 30 Jun 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
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2 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr

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Salary related reviews for Sutherland Global Services

Customer Service Associate in Kochi

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Mar 2025

5.0

for Salary and Benefits

Likes

The work culture is very peaceful and the salary is pretty fair compared to other other companies as Sutherland provides a much better package even to freshers. The best salary packages in the industry.

Salary - Excellent

+5 more

Dislikes

If you are hired on a contractual basis like I was there is no job security at all if the process to which you are hired is unsuccessful or if there is no more requirement for so many head counts they will just as you to go home. Maybe you will be notified a 2 days or maximum a week before that to just casually they will tell you may lose your job and they will just tell you to go home. Since they are hiring you for a contractual role you won't get any compensation or any other supports.

Job security - Bad

Technical Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 12 Mar 2025

4.0

for Salary and Benefits

Likes

Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives

Salary - Good

+2 more

Dislikes

Process got ramp down without agent’s knowledge and they didn’t take care of them

Company culture - Poor

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 12 Feb 2025

2.0

for Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

Salary - Poor

+2 more

Customer Support Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2025

1.0

for Salary and Benefits

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

Salary - Bad

+6 more

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Skill development - Poor

+3 more

see more salary related reviews

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My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Sutherland Global Services Associate Customer Support Engineer Salary FAQs

How the salary growth look like for a Associate Customer Support Engineer at Sutherland Global Services in Kochi?

The salary growth for a Associate Customer Support Engineer at Sutherland Global Services in Kochi depends on factors such as experience, performance, and promotions. On average, a Associate Customer Support Engineer in Kochi can expect the following growth trajectory at Sutherland Global Services:

Experience	Average Salary Range
1 year	₹2.7 Lakhs to ₹3.5 Lakhs per year
2 years	₹2.8 Lakhs to ₹3.6 Lakhs per year

and so on.

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Sutherland Global Services Associate Customer Support Engineer Salaries in Kochi

Sutherland Global Services Associate Customer Support Engineer salary in Kochi ranges between ₹3 Lakhs to ₹3.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.