Sunknowledge Services Senior Customer Service Representative salaries in India

Likes

Salary in time Learning

Dislikes

As for my experience I had one of the most toxic SME leading our team. She has been an employee for 8 years yet she was very manipulating, hungry for appreciation, not a team player, instead of guiding us she used to make us do the wrong things which created problem between agents and client and she used to take all the appreciation. Because of her around 10 people left. I tolerated her for for a year and then finally managed took some actions and transfer her under a different manager. The first year was literally hell for me yet I had to stay strong as all I wanted was to learn and grow and not to destroy my zeal of working which she was trying to do. I wish none of the other people had to ever face such a toxic person and I truly request the management to take strict actions and quick actions when you get complains regarding one person from a relative amount for people.

Likes

Only the work and the clients

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...are needing any help then you will not get that, neither from management not HR. Salary is also very bad. If you are in good terms with the manager/ operation then you might get any help otherwise they are useless. Managers and team leaders are very biased.

Likes

SK is a excellent place for freshers who are egar to learn about medical billing. SK always provide a job security and good place for develop the skill set.

Dislikes

The average salary is very low also they are not going to provide a good hike as per the market value who have experienced in the same domain.

Likes

Pay is on time.

Dislikes

Majority of the employees are stoners. Bullishness, Backbiting, rude feedback, gossip, micromanagement and millenium park type culture is at its peak. If an employee is attractive or a Spooner consider yourself in heaven. From Team leads Managers and HR dept are biased.

Likes

...or field they belong to. The company's location and office environment are good. Salary is on time. The scope of learning for me in this organization has been great!

Dislikes

None.