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3.7

based on 489 Reviews

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Suma Soft Customer Care Associate salaries in India

Annual salary range
1 - 5 years exp.
₹2.7 Lakhs - ₹3.5 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
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Last Updated: 17 Mar 2023

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Customer Care Associate salary at Suma Soft ranges between ₹2.7 Lakhs to ₹3.5 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 2 latest salaries received from various employees of Suma Soft.

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Salary related reviews for Suma Soft

Other Department

1.0
  •  posted on 20 Apr 2022

1.0
 for  Salary and Benefits

Likes

Nothing Only good for freshers

Dislikes

Salary is the biggest problem in this company Salary is over low i mean i have never seen any international process pays such a low salary which is even less than a security guard of that company No sick leaves No medical leaves provided still deductions are done even after showing medical certificate Planned leaves are minimal And one thing we all are fed up are Lack of hiring We had to work atleast an hour daily because of this and we are not payed a single rupee (overtime) If any employee is not available for 1 day then his pending work will be distributed to his colleagues no extra pay for that Target oriented on a daily basis that we have to complete a particular amount of cases on a daily basis which is very tiring and this comes under daily audit and it affects the performance. It is next to impossible to maintain performance on a daily basis overburden of work affects mentally and physically Body still feels fatigue even after having a good sleep of 7-8 hours Work from home scenario Company not even a laptop and I had to fix my own laptop with my own expenses and monthly paying broadband connection bill company never given any extra pay to any emoloyee salary which is already low The team leader try to deduct salary for no reason even they evaluate with some out of the box way which I don't know how but they deduct atleast 700-800 /- monthly which is a loss and a tight slap to the employee even working so hard

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Finance & Accounting Department

4.0
  •  posted on 26 Mar 2021

4.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary and bonus every year.

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Dislikes

Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

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Call Center Department

5.0
  •  posted on 07 Oct 2020

1.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more

Dislikes

There is a not of politics and the management address our issues. Salary is decent but career growth is slow. On the job training is given to new joinees.

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Tvs Department

3.0
  •  posted on 06 May 2019

1.0
 for  Salary and Benefits

Likes

The company is very good and their environment is very helpful to work... lots of things to learn and improve your self... Teammates are very helpful..

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Dislikes

Nothing improvements in salary..I have problem with only salary... otherwise all things are too good..

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Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 08 Dec 2024

1.0
 for  Salary and Benefits

Likes

nothing is to mark able as good they always sucks people.

Dislikes

... bots and other things give this review. because this is the worst organization. the starting salary of freshers is 13k. is less than tcs and other big MNCs.

read more
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Suma Soft Customer Care Associate salary in India ranges between ₹2.7 Lakhs to ₹3.5 Lakhs. This is an estimate based on latest salaries received from employees of Suma Soft.