State Bank of India Customer Service Agent 2 salaries in India

Likes

Fixed salary

Dislikes

Horrible work culture. Too much internal politics. People who don't work re appraised well and people who work hard are appraised badly, and have to bear lots of criticism. Seniors don't have any idea about the reality of ground level and force unethical practices for personal gains. People who oppose this are publically humiliated and instructed to resign. Seniors have no working knowledge of how the softwares work, and if some do do, then they refused to share their knowledge with others. It is the worst workplace I have ever worked in. I would not wish this kind of working environment to my worst enemy.

Likes

Nothing to like really. You just get stuck in doing monotonous job

Dislikes

...erable. Asking to not come on a public holiday leads to targetting by your boss. No compensation for working on holidays. One has to work for 10-12 hours Monday to Saturday. You are asked to do work outside bank guidelines and no risk allowance/security assurance is given.

Likes

It is a reputed organisation and the largest public sector bank in India. The salary and perks are better as compared to other PSBs. There is job security.

Dislikes

Long sitting hours, lot of workload, seniors threatening to transfer/change posting, stress and pressure of completing targets, working on weekends and holidays. Huge customer base means a lot of customer dealing.

Likes

Salary and little bit of recognition

Dislikes

Bad culture Politics Transfer postings outside Which disturbs your personal life Late working Shortage of staff puts more burden on existing employees Poorest work life balance

Likes

Salary and perks

Dislikes

Very poor,work life balance is nothing,no knowledge updation because they know about job security so they are less worried about customer service knowledge updation and delivering our best.only. late sitting can save u and made you hero not your expertise and smart work.