State Bank of India Customer Service Agent salaries in India

Likes

Nothing to like really. You just get stuck in doing monotonous job

Dislikes

...erable. Asking to not come on a public holiday leads to targetting by your boss. No compensation for working on holidays. One has to work for 10-12 hours Monday to Saturday. You are asked to do work outside bank guidelines and no risk allowance/security assurance is given.

Likes

Working at SBI is great satisfaction which comes with job security and Salary and other benefits. working in diffrent roles gives knowledge in overall banking sector

Dislikes

There is no work life balance . Lot of work pressure and no sympathy towards staff. Frequent transfers to diffrent locations and high pressure of achieving targets

Likes

It is a reputed organisation and the largest public sector bank in India. The salary and perks are better as compared to other PSBs. There is job security.

Dislikes

Long sitting hours, lot of workload, seniors threatening to transfer/change posting, stress and pressure of completing targets, working on weekends and holidays. Huge customer base means a lot of customer dealing.

Likes

Salary and little bit of recognition

Dislikes

Bad culture Politics Transfer postings outside Which disturbs your personal life Late working Shortage of staff puts more burden on existing employees Poorest work life balance

Likes

Job Safety. Monthly Salary is fixed with regular Annual increments. No NIGHT duties (except for certain specific duties). Compensation for Medical Expenditures for Self + Family. Loans at Simple Interest Rate structure.

Dislikes

Deal with public at raw and other unscrupulous individuals. Complicated work process and procedures that are convoluted. Lack of standardisation in procedures and actions. Lack of Work-life Balance. Toxic and Unprofessional Work Culture. Prevalence of use of abusive language and incivil behaviour from higher officials and auditors. Environment of intimidation and suppression. Prevalence of trade unions and Netagiri. Arbitrariness and randoness in posting orders, transfers, promotions and allotment for foreign assignments. Nepotism, favouritism with lesser regard for merit. Adoption of a two tumbler system for identical cases. No learning in job with no leadership qualities earned. Sub-standard training programmes. Unsymmetrical work load with parity in entirely. Ownership feeling missing among higher officials. A Hard Working employee retirement goes unnoticed; whereas Inquilab Zindabad community (which disrupts Bank functioning and brings negative image) gets a warm send off from the top management.