State Bank of India Customer Care Consultant salaries in India

Likes

Those who are working in sbi bank such a wonderful personality and encourage in every single day. Moving to good nature

Dislikes

Over time working and working more but salary little so I can't do that job because of salary

Likes

...dia. I was a union leader and had an excellent rapo and maintained excellent HR. Though we bankers serve all from top to bottom and give all loan facilities and pay salaries pensions to all but govt never recognised our services and pay structure compared very less. With lot of tensions due to financial dealings we face lot of problems with customers as they feel that we are surviving with their deposits and loans and these public never questions people in corrupt govt depts but waits very patiently for hours after paying hefty bribes. Lot of political involvement by way of waiver of loans and pressure and influence loans to big players at the highest level and poor employees at lover are being made scape goats. As there is better team work at lower levels the atmosphere is going on smoothly.

Dislikes

Now a days banking sector is getting deviated to do insurance at any cost thus hampering the very nature of banking business just for the sake of high commissions. Taking advantage of loan sanctioning they are compelling customers to go for insurance thus making employees vulnerable to the wrath of politicians and customers. Transferability for every three years is the biggest drawback as the Bank people cannot be stable

Likes

Fixed salary

Dislikes

Horrible work culture. Too much internal politics. People who don't work re appraised well and people who work hard are appraised badly, and have to bear lots of criticism. Seniors don't have any idea about the reality of ground level and force unethical practices for personal gains. People who oppose this are publically humiliated and instructed to resign. Seniors have no working knowledge of how the softwares work, and if some do do, then they refused to share their knowledge with others. It is the worst workplace I have ever worked in. I would not wish this kind of working environment to my worst enemy.

Likes

Nothing to like really. You just get stuck in doing monotonous job

Dislikes

...erable. Asking to not come on a public holiday leads to targetting by your boss. No compensation for working on holidays. One has to work for 10-12 hours Monday to Saturday. You are asked to do work outside bank guidelines and no risk allowance/security assurance is given.

Likes

Working at SBI is great satisfaction which comes with job security and Salary and other benefits. working in diffrent roles gives knowledge in overall banking sector

Dislikes

There is no work life balance . Lot of work pressure and no sympathy towards staff. Frequent transfers to diffrent locations and high pressure of achieving targets