Startek Operations Support Associate salaries in Mumbai Suburban

Likes

Here the colleague are very helpful and supportive.

Dislikes

...ee's. 1) The manager for the process NIMF use cheap language to the employee. 2) During interview they will committ salary slab of 18k and in offer letter they will mention 18k but will provide you 13.6k if you ask for the rest amount they just nail you that pf and all. 3) Here if you compair every employee salary there is a difference of RS.100 ,Rs.150 etc and if you ignore for that small amount then every month you need to suffer the deficit in salary. 4) Coming to skill they just need robots as they are not providing any training directly will pull you on the floor. 5)Aegies do not have respect even a 0.000001 percent because on the last day of your working they do not provide you a any place in the organization to cut the cake or for the celebration. 6)Aegis uses all the techniques of MNC but does not have its own canteen need to waste 15min of break to reach outside canteen and you enter late to your work place after the break they question you (why are you late?) 7)I worked for web chat process, but if the chat counts are very less then they force you to take the inbond calls. 8)useless HR working here they will not assist you with any of your concern, they will just make a show that they are working on it but the end result is ZERO. 9)The system on which I was working it was running like a snail and some time it is full of error does not proceed further i.e CRM and Kbolt so due to which unable to do the tagging then we to they are forcing to do the tagging as without completing the tagging process you cannot leave for the home... 10)They collect Rs.100 from every employee by the name of Charity before the Diwali festival and during diwali they provide the Biscute bowl of Rs.100 to ever employee as a gift. 11)so its my suggestion if you want to join Aegis kindly go through above mentioned all the drawback and if then too you joined this organization only spent 1year if you spent more time to get position then it's waste t

Likes

Salary on time is the only benefit

Dislikes

Favouritism Manager treat to agent as slave or labour scolding on floor Never see your hardwork Only support their favourite either they or not HR is just like a monk I will prefer plz not come in this company

Likes

Salary on time Good communication with AM Supportive AM

Dislikes

Company policy was not in place No proper communication among them self Suggestion was not taken & implemented No proper process No proper Clint response No preference on weekoffs

Likes

People are positive and supporting Good infrastructure Acceptable salary Giving opportunity to maximum no. of people to work Made you to work under pressure and can easily work in any circumstances or on any role

Dislikes

Preferences are only to be given to dearest people even if the person does not have any skill Minimal and not satisfactory appraisal and increment to be given Made you to work for 24*7 hours Not satisfactory work-life balance Leaves you with doubtful Gives you a notice period without any clarity People manipulate No privacy is to be given to anonymous feedback

Likes

That it gives opportunity of working from home which gives flexible working hours

Dislikes

There is no salary increment no promotion if you get promoted there will be no hike in salaries shift timings are worst and everyday they are making changes in process which makes working really frustrating