Speridian Technologies Senior Customer Service Executive salaries in Ernakulam

Likes

Leave policy is fine. That is the only positive i find.

Dislikes

...er takes blames the name of the director of the process and itself plays games. He lays of people who has more salary and hires others who have 1/3 salary. Growth is too less. Training and development managers are not here. So no proper training which affect the production. Too much work loads are given and leads simply sit idle. Leads play pubg and sleep while we supervisors work. Even though we are called supervisors, leevl change is not given and hence gets lay off very nicely.

Likes

Work culture is great with clean office. Extracurricular activities are there. Snacks and beverages are available at office Free cab facility at night shift

Dislikes

No job security No salary hike and other benefits No overtime allowance No nightshift allowance

Likes

Financial growth is good here. Moreover, there is never a delay in salary that I have seen ever since i joined them a few years back.

Dislikes

Working for the company for 3 years now and I have not experienced anything negative.

Likes

...dates can be hired.For Voice and Non voice BPO process can helpful for freshers. Salary Package also not bad.

Dislikes

Salary Package Shift timings Not paying for Over Time duty

Likes

Flexible working hours.

Dislikes

Not Good Salary Hikes & Appraisals. We got recognition from client for two different projects but that is not enough for our reporting manager. I think they don't look even look at the appraisal submission form, they just decide on there one to one relation with the employee.