Softenger L2 Technical Support Engineer salaries in India

Likes

Feeling compatible with the office team will make you feel like a valued member of the company.

Dislikes

...elieve that with my experience I should be earning more than 50K annually. I have a family, two small children, and a better salary is really needed with all the expenses we have right now.

Likes

Nothing to like.

Dislikes

There is a lot of politics and the management doesnt address our issues.Salary is not upto date with the market and also career growth is hindered.Company has no fixed policies.Every month or two we get to see new policies and salary deductions.Salary is not fixed for earch month it varies alot.Talking about appraisals we get about 2.5% hike every year which is again deducted under some policies and some or the other reasons.The only way to increase salary is to resign.

Likes

Process are good in softenger, we will get Good support from Manager and HR team. Mainly salary will get on time.

Dislikes

Salary is very low as per the Current market standard and there is no Shift allowances etc.

Likes

Good things is that they have sent a employee confirmation after completing three months. Job security is there.

Dislikes

They dont pay any allowance for their employees , lot of cuttings in salary,suitable for freshers. No night allowance.no sick leave.

Likes

The fraud policies.

Dislikes

...after going to client site they give only 1 day off that to any day within week. Another point is while joining company and during induction they will say like on statutory holiday you will get double pay plus comp off. But after going to client site. They say you to work according to client site saying you either get double pay or comp off. Those who are joining as a fresher it is totally like a jail. They will sign a bond with you and they regularly black mail you like you have pay debt amount. Those who are in bond no increment is given to them. At client site no KT is given they make you work without any designation like if you are fresher even though they assign senior level tasks. Project managers and Manager's are totally non-technical they don't know the work process, If you faced any difficulty they don't help they say work on your own. There is no shift allowance. They change your shift according to them without discussing with employee any day. No leaves are given to employees and no leave imbursement is given. They will black mail you like if you take leave we will mark as leave without pay. Think thousand times before joining this company. And coming to hr's they speak sweet before joining this company later you don't believe they behave totally rude. I will prefer to say be at home instead of joining this company even if you have need of job. Think thousand times.