Smiths Detection Field Service Engineer salaries in Customer Success, Service & Operations in India

Likes

There slary and tour facilities are good..They pay salary and tour advance on time..

Dislikes

The work culture is very poor. Employees are not at all co-operative. The management is worst. New employees are not at all treated with respect.They are not motivated at all instead they are criticized and blamed. There are a lot of dirty internal politics inside the company. New comers are verbally and mentally abused, and treated with utmost disrespect.

Likes

Smith Detection all Security equipment all beat in the world. But here not provide proper training

Dislikes

Third party pay roll they only saying we see your performance and give the payroll on Smith's detection 12har. shift job but there not fix time to relieve. And mumbai ASM not good he not knowing about Smith's equipment how is working. And part name. Work place environment poison spread by ASM

Likes

One has a perfect work life balance with an assurance that you will continue to be employed as long as your tasks are completed

Dislikes

Salary and perks are below par. Growth for individuals after 9-10 years of experience is completely owned by themselves, manager has no role in one's growth. One's assigned with products irrespective of technology expertise of the individual. Most products are owned by German and French teams, only small migrations and tasks are assigned to teams in india. Innovation is a distant term as most people have gotten into a comfort zone and they hardly think beyond their day to day activities. Since most managers or leaders are from service background, you will experience a political game played in every aspect, may it be product development or your personal growth. Most products are written in C++ or core Java. Hence the opportunity to learn the latest technologies is abysmally low.

Likes

I like only the flexibility given and some internal trainings and certifications offered

Dislikes

No role classification no equivalent salary to the work u are doing. You are simply dumped with work and no job security. No advanced technology. No recognitions and awards to motivate. The more years you work you are treated simply unrecognized. I do see internal politics and partiality . The policies sometime don't match to what exactly the business is into. If you want to get mentally disturbed, then yes, its a best place to join. Think.

Likes

- Work life balance is there - Cooporative team - Flexible timing - Support from management

Dislikes

- Pay should be a bit more - sometime management forces the employee to do particular process still if they don't want