ShipBob Customer Success, Service & Operations Department Salaries in India

Likes

... Team also grows and develops with updated knowledge and upcoming opportunities. Yes there's always Time factor involved and patience with great perseverance always pay off. Keep on doing what is expected, take feedbacks where provided in a positive way, work on them and improve to progress on path of success while fulfilling ones goals aligned to the company goals.

Dislikes

There are always ways to do things in a better way and when such feedbacks are shared they are considered and worked upon based upon business requirement and needs of-course putting the business acumen always to top.

Likes

Most of it

Dislikes

> Salary hike is a meagre 5% even if you have performed outstandingly. > When you’re managing a good stat throughout, the manager goes “well this what you’re hired to do”. So this is a bit condescending. > No reimbursement for courses. > Skill development is absent after sometime.

Likes

...anding organization to work with. The remote setup provides a work-life balance. The compensation is aligned with the role. Company culture is really good in terms of having a very healthy work environment.

Dislikes

Can't think of any.

Likes

Salary, 5 day & WFH allowances.

Dislikes

Management is pathetic, no support, no SME to assist on difficult cases, even the SME do not know the solution. Team Leader VIKRAM JAIN is the worst support anyone can have. Training model is the worst I have seen in years. No Job security. IN PIP one DSAT and that is it, RESIGN.

Likes

- Company culture - Learning opportunities - salary & benefits - Leadership is supportive - Remote working - Work life balance - Leadership is very selective and conservative in too much hiring, which is good in the period of global uncertainty. Good hiring decision avoid the situation of hiring and firing.

Dislikes

There is nothing to dislike as of now. Being a consumer / e commerce related company, Day to day operational issues are sometimes irritating. But that is a part of job.