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4.3

based on 85 Reviews

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New Delhi
Customer Success, Service & Operations

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ShipBob Customer Success, Service & Operations Department Salaries in New Delhi

based on 11 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Service Advisor

4 years exp. · New Delhi (AmbitionBox Estimate)
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₹5.2 L/yr - ₹6.6 L/yr

Customer Success Manager

5 years exp. · New Delhi (AmbitionBox Estimate)
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₹11.7 L/yr - ₹15 L/yr

IT Administrator

9 years exp. · New Delhi (AmbitionBox Estimate)
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₹12.2 L/yr - ₹15.5 L/yr

Technical Support Engineer

10 years exp. · New Delhi (AmbitionBox Estimate)
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₹18.9 L/yr - ₹24.2 L/yr

Logistics Specialist

9 years exp. · New Delhi (AmbitionBox Estimate)
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₹5.6 L/yr - ₹7.1 L/yr

Resolution Specialist

6 years exp. · New Delhi (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8.1 L/yr

Merchant Operations Associate

6 years exp. · New Delhi (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Senior IT Administrator

10 years exp. · New Delhi (AmbitionBox Estimate)
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₹18 L/yr - ₹23 L/yr

Associate

7 - 8 years exp. · New Delhi (AmbitionBox Estimate)
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₹5.9 L/yr - ₹7.5 L/yr

Senior Executive

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Last Updated: 25 Jan, 2025

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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for ShipBob

5.0

Rated by 2 employees for salary & benefits

Implementation Manager in New Delhi (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 15 Apr 2024
5.0
 for  Salary and Benefits

Likes

... Team also grows and develops with updated knowledge and upcoming opportunities. Yes there's always Time factor involved and patience with great perseverance always pay off. Keep on doing what is expected, take feedbacks where provided in a positive way, work on them and improve to progress on path of success while fulfilling ones goals aligned to the company goals.

read more
  • Salary - Excellent
    • +6 more

Dislikes

There are always ways to do things in a better way and when such feedbacks are shared they are considered and worked upon based upon business requirement and needs of-course putting the business acumen always to top.

read more

Merchant Specialist (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 Jul 2024
3.0
 for  Salary and Benefits

Likes

Most of it

  • Job security - Good
    • +4 more

Dislikes

> Salary hike is a meagre 5% even if you have performed outstandingly. > When you’re managing a good stat throughout, the manager goes “well this what you’re hired to do”. So this is a bit condescending. > No reimbursement for courses. > Skill development is absent after sometime.

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Team Lead Merchant Success in New Delhi (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 15 Apr 2024
5.0
 for  Salary and Benefits

Likes

...anding organization to work with. The remote setup provides a work-life balance. The compensation is aligned with the role. Company culture is really good in terms of having a very healthy work environment.

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  • Salary - Excellent
    • +6 more

Dislikes

Can't think of any.

Merchant Care Specialist in Work From Home (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 15 Feb 2024
3.0
 for  Salary and Benefits

Likes

Salary, 5 day & WFH allowances.

Dislikes

Management is pathetic, no support, no SME to assist on difficult cases, even the SME do not know the solution. Team Leader VIKRAM JAIN is the worst support anyone can have. Training model is the worst I have seen in years. No Job security. IN PIP one DSAT and that is it, RESIGN.

read more
  • Skill development - Poor
    • +5 more

Senior Manager in Remote (working remotely)

Full Time

 · 

Engineering - Software & QA Department

5.0
  •  posted on 09 Feb 2024
4.0
 for  Salary and Benefits

Likes

- Company culture - Learning opportunities - salary & benefits - Leadership is supportive - Remote working - Work life balance - Leadership is very selective and conservative in too much hiring, which is good in the period of global uncertainty. Good hiring decision avoid the situation of hiring and firing.

read more
  • Salary - Good
    • +6 more

Dislikes

There is nothing to dislike as of now. Being a consumer / e commerce related company, Day to day operational issues are sometimes irritating. But that is a part of job.

read more
see more salary related reviews

ShipBob interview questions by designations

Supply Chain Analyst (1)Talent Acquisition Specialist (1)Front end Developer (1)Support Associate (1)
View all 11 interview experiences

Know more about ShipBob New Delhi

More about working at ShipBob

ShipBob Salary FAQs

How much does ShipBob pay per year?
The average ShipBob salary ranges from approximately ₹2.4 Lakhs to ₹3 Lakhs per year for a Administration Executive and ₹45 Lakhs to ₹70 Lakhs per year for a Engineering Manager. Salary estimates are based on 11 ShipBob salaries received from various employees of ShipBob. ShipBob employees rate the overall salary and benefits package 5.0/5 stars.
What is the highest salary in ShipBob?
The highest-paying job at ShipBob is a Engineering Manager with a salary of ₹45 Lakhs to ₹70 Lakhs per year. The top 10% of employees earn more than ₹45 lakhs per year. The top 1% earn more than a whopping ₹100.41 lakhs per year.
What is the minimum salary in ShipBob?
Minimum salary at ShipBob depends on the role you are applying for. For Resolution Specialist the minimum salary is ₹6.3 Lakhs to ₹8 Lakhs per year, and for Support Associate the minimum salary is ₹7.2 Lakhs to ₹9.2 Lakhs per year and so on.
What is the notice period at ShipBob in Customer Success, Service & Operations Department in New Delhi?
According to AmbitionBox, 54% of the ShipBob employees in Customer Success, Service & Operations Department in New Delhi reported a notice period of 15 days or less, 31% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 13 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at ShipBob , New Delhi is INRunlock blur . Salary estimates are based on 11 ShipBob latest salaries received from various employees of ShipBob.

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