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ServiceNow Senior Technical Support Engineer salaries in India (Updated 2025)

Annual salary range
7 - 12 years exp.
₹15.2 Lakhs - ₹26.2 Lakhs
Salary of majority employees
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143% more than the average Senior Technical Support Engineer Salary in Software Product Companies for 7 - 12 years of experience

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Salaries in different departments

Engineering - Software & QA
Senior Technical Support Engineer Salary
7 - 11 years exp. (5 salaries)
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₹18.4 L/yr - ₹22 L/yr

IT & Information Security
Senior Technical Support Engineer Salary
9 - 11 years exp. (5 salaries)
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₹19.5 L/yr - ₹23 L/yr

Engineering - Hardware & Networks
Senior Technical Support Engineer Salary
7 - 9 years exp. (3 salaries)
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₹15.2 L/yr - ₹20.8 L/yr

Customer Success, Service & Operations
Senior Technical Support Engineer Salary
11 - 12 years exp. (AmbitionBox Estimate)
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₹18 L/yr - ₹21.4 L/yr

Last Updated: 28 Feb 2025

Companies similar to ServiceNow for Senior Technical Support Engineer

Company name Avg Annual Salary Open Jobs
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₹14.5 L/yr - ₹33 L/yr

arrow icon 17% more
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₹11 L/yr - ₹26.3 L/yr

arrow icon 10% less
1 job opening
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Oracle Senior Technical Support Engineer Salary

5 - 13 years exp. (80 salaries)

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₹8.5 L/yr - ₹23 L/yr

arrow icon 24% less
1 job opening
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₹10.9 L/yr - ₹25 L/yr

arrow icon 9% less
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₹12.3 L/yr - ₹32 L/yr

arrow icon 7% less
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₹5.8 L/yr - ₹13 L/yr

arrow icon 55% less
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₹7.3 L/yr - ₹14.9 L/yr

arrow icon 50% less
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₹9.2 L/yr - ₹18 L/yr

arrow icon 38% less
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₹27 L/yr - ₹35 L/yr

arrow icon 49% more
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₹3.6 L/yr - ₹12 L/yr

arrow icon 64% less
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₹6.5 L/yr - ₹10 L/yr

arrow icon 63% less
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₹3.2 L/yr - ₹7 L/yr

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₹6.5 L/yr - ₹8.5 L/yr

arrow icon 69% less
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₹1.1 L/yr - ₹8.2 L/yr

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UKG Senior Technical Support Engineer Salary

3 - 8 years exp. (4 salaries)

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₹11.5 L/yr - ₹16.6 L/yr

arrow icon 34% less
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₹8.5 L/yr - ₹13.6 L/yr

arrow icon 45% less
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₹9.3 L/yr - ₹18.1 L/yr

arrow icon 29% less
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₹12 L/yr - ₹16 L/yr

arrow icon 37% less
Senior Technical Support Engineer salary at ServiceNow ranges between ₹15.2 Lakhs to ₹26.2 Lakhs per year for employees with experience between 7 years to 12 years. Salary estimates are based on 32 latest salaries received from various employees of ServiceNow.

Latest annual salaries shared by ServiceNow Senior Technical Support Engineer

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Experience wise ServiceNow Senior Technical Support Engineer salaries

Last Updated: 28 Feb 2025

Experience Avg Annual Salary
7 years  (4 salaries)

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₹15.2 L/yr - ₹25.7 L/yr
8 years  (7 salaries)

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₹18 L/yr - ₹22.6 L/yr
9 years  (4 salaries)

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₹15.2 L/yr - ₹25.9 L/yr
10 years  (8 salaries)

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₹19 L/yr - ₹24 L/yr
11 years  (6 salaries)

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₹18.5 L/yr - ₹26.2 L/yr
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Similar Designation salaries in ServiceNow

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₹8 L/yr - ₹24.45 L/yr
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₹16 L/yr - ₹60 L/yr
Technical Support Executive Salary
(AmbitionBox Estimate)
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₹10.4 L/yr - ₹13.2 L/yr
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₹10.28 L/yr - ₹39 L/yr
Support Engineer Salary
(AmbitionBox Estimate)
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₹17.6 L/yr - ₹22.4 L/yr
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₹11 L/yr - ₹33 L/yr
Software Engineer Salary
(411 salaries)
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₹11.9 L/yr - ₹48 L/yr
Network Engineer Salary
(AmbitionBox Estimate)
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₹13.5 L/yr - ₹17.3 L/yr
Technical Lead Salary
(6 salaries)
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₹40 L/yr - ₹55 L/yr
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₹13.5 L/yr - ₹42 L/yr

Top skills at ServiceNow for Senior Technical Support Engineer

Technical Support Performance Tuning Automation Testing Stored Procedures Unit Testing microsoft Analytics Python SDLC Agile

Salary related reviews for ServiceNow

3.6

Rated by 7 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 13 Aug 2022

2.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...but no knowledge of any professional ettiquetes or exit or any company process Company saves money by delaying payments, benefits, firing employees in probation period itself just before when the bonus is just about to be given to them. RSUs company keep with it till one year and before that only most employees are either fired or asked to voluntarily resign otherwise they will provide termination letter No support in case of medical emergency. No humanitarian principles follow. Bolte hai na"Naam bade aur darshan chote" Recommend not to join this company whether as fresher, middle level or as experienced because there is no career growth and you are always in firing zone by dominant egoistic proudy managers. HR are helpless and puppets of managers. Quick hire and quick fire Delay in payments

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 09 Jun 2023

5.0
 for  Salary and Benefits

Likes

Pros: - salary and stocks. - free snacks. - insurance. - paternity leave for 3 months.1 month at a time. - leaves.

read more
  • Salary - Excellent
  • +2 more

Dislikes

Mark my words folks.If you havent faced any of the below scenarios I will give my 1 month salary to you. - If you are expecting work life balance here.Trust me its 0%. u will even take time on weekends and holidays to clear your backlog cases and all. - no limit for cases assignment.every thing here is servicenow product and platform support which is very deep. - the questions they asked in interview and the work which am doing here is not at all relavant. - I dont know how people are giving positive feedback for worklife balance. I worked in cs-platform technologies team.all other teams like automation,integrations,performance,ux and admin also same scenario.daily with burning cases and these teams figth internally that this case is your team issue and all. - the training which they give and the cases and work which they assign are no way related. - they give basic training and some internal training videos and assesment tests to go through.the training and work is far different in reality. - the other headache is we have to attempt calls from the customers for all other teams cases as well and have to update the customer requirement over the case. - when we are working dedicatedly on a case they will assign a new case and sometimes P1 and P2s immediately.all our troubleshooting and investigation for the previous case will be gone and again we have to start from scratch. - no limit for cases assignment its been the same from years.they wont hire more candidates to reduce the cases workload. - you wont sleep properly even in sleep you will think about cases and starts thinking what happens the next day. - even if you need any senior or SME help they might not be available.coz they too will be packed with their cases and internal case tasks.we can't blame them as they too are piled up with their cases.even if they want to help us their bin and cases queue wont let them help us. - dont fall for the high package and stocks they provide. rest is your decision. Think Thrice before stepping in.

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  • Skill development - Poor
  • +3 more

Engineering - Software & QA Department

4.0
  •  posted on 27 Aug 2022

4.0
 for  Salary and Benefits

Likes

The work-life balance is very good here. People are not behind you, you get sufficient time to complete the work. Managers are very supportive.

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  • Salary - Good
  • +3 more

Dislikes

Getting a promotion after Senior Software Engineer is very tough. If you get higher in the high salary band then you will not get a good increment next year onwards. They will try to normalize your salary depending on your current designation. You get to work on the ServiceNow platform, so you will be learning how that platform works. You will not learn about things happening outside just keep learning specific things about the platform.

read more
  • Skill development - Poor

Engineering - Software & QA Department

4.0
  •  posted on 09 Apr 2022

5.0
 for  Salary and Benefits

Likes

Very smart people, interesting work, good compensation

  • Salary - Excellent
  • +2 more

Dislikes

Career growth is not upto the mark. SN shapes people to be very SN like, who understands only their internal tools and who are oblivious to what is happening in the outside world: that is problematic. No international relocation. Indian managers dance to the tune of their M2s residing in US. Developer tooling is horrible, late night meetings everyday, you are basically expected to take calls throughout the day, even Friday nigh 11pm.

read more
  • Work-life balance - Bad

Full Time

 · 

Human Resources Department

5.0
  •  posted on 16 Dec 2024

5.0
 for  Salary and Benefits

Likes

ServiceNow offers an excellent work life balance, competitive salary and benefits along with job security plus job satisfaction. Additionally, there are ample opportunities for learning & growth here.

read more
  • Salary - Excellent
  • +6 more

Dislikes

No dislikes to mention

see more salary related reviews

Discover interview dos and don'ts from real experiences

ServiceNow Senior Technical Support Engineer Salary FAQs

What is the salary of Senior Technical Support Engineer at ServiceNow ?
The average salary of a Senior Technical Support Engineer at ServiceNow in India typically ranges from ₹15.2 Lakhs to ₹26.2 Lakhs per year, depending on experience (from 7 years to 12 years).

The top 10% of Senior Technical Support Engineer at ServiceNow earn more than ₹25.1 Lakhs per year, and the top 1% earn over ₹26.2 Lakhs per year. Senior Technical Support Engineer Salaries at ServiceNow can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ ServiceNow employees in India.
What is the estimated take home salary of a Senior Technical Support Engineer at ServiceNow in India?
The estimated take-home salary of a Senior Technical Support Engineer at ServiceNow in India typically ranges from ₹1,38,279 to ₹1,43,396 per month. This is based on the average salary range of ₹15.2 Lakhs to ₹26.2 Lakhs per year for employees with experience ranging from 7 years to 12 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of ServiceNow. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Technical Support Engineer at ServiceNow ?
To be a Senior Technical Support Engineer at ServiceNow in india, the key skills required include:

  • - Technical Support
  • - Performance Tuning
  • - Automation Testing
  • - Stored Procedures
  • - Unit Testing

These skills are highly valued at ServiceNow and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than ServiceNow for Senior Technical Support Engineer in India?
Atlassian ₹27.0 Lakhs to ₹35.0 Lakhs per year
Salesforce ₹14.5 Lakhs to ₹33.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by ServiceNow, depending on the role and experience level.
What is the salary of a Senior Technical Support Engineer in companies similar to ServiceNow in India?
The salary of a Senior Technical Support Engineer at companies similar to ServiceNow in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

VMware Software ₹12.3 Lakhs to ₹32.0 Lakhs per year
Citrix ₹10.9 Lakhs to ₹25.0 Lakhs per year
Red Hat ₹11.0 Lakhs to ₹26.3 Lakhs per year
Oracle ₹8.5 Lakhs to ₹23.0 Lakhs per year
Infor Global Solution ₹9.3 Lakhs to ₹18.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Technical Support Engineer at ServiceNow in India?
The salary growth for a Senior Technical Support Engineer at ServiceNow depends on factors such as experience, performance, and promotions. On average, a Senior Technical Support Engineer can expect the following growth trajectory at ServiceNow:

Experience Average Salary Range
7 years ₹15.2 Lakhs to ₹25.7 Lakhs per year
8 years ₹18.0 Lakhs to ₹22.6 Lakhs per year
9 years ₹15.2 Lakhs to ₹25.9 Lakhs per year
10 years ₹19.0 Lakhs to ₹24.0 Lakhs per year
and so on.

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ServiceNow Senior Technical Support Engineer salary in India ranges between ₹15.2 Lakhs to ₹26.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 32 ServiceNow latest salaries received from various employees of ServiceNow.