SAT n paper Customer Success, Service & Operations Department Salaries in India

Likes

Probably the only thing I like about it is work from home.

Dislikes

Every single thing. No transparency in the company policies. When you speak to HR, they will not respond properly and will be very confidential even when you ask about your salary and benefits. Coming to benefits, there are none. They will exhaust you, and call you at 11:30 in the night to discuss work!!! You are not even allowed to take leaves, and if you do, they look down upon you. They will not give any appraisals even if you've been with the organization for 4 years. I am so happy I left this organization. They will stress you out to the max, pressure you and your mental health will be at stake. The salary is like a drop of water, not enough for how much they exhaust you throughout the day!!! They don't even give work offs on festivals like Diwali, Holi, Ganesh Chaturthi, Independence/Republic Day, Christmas, etc. You're forced to work on these days instead of spending time with your loved ones/family! The HR team is not good. They will never inform you about changes in any policies and when you ask they will be rude and say changes are made, we can't change the rules. There is no transparency in the organization. No consideration of employees as humans!!

Likes

Annual trips, permanent remote.

Dislikes

...ication gaps. Work on weekends. Never received HR policy. No increment policy. They want to deduct salary for mistakes made.

Likes

...n't know anything. No appraisal for good work but for mistakes a lot they say. Salary also not upto the industry standards not even they are on words during the hiring they would say for 1 month they will pay 50 % of salary but increase the duration without any valid reason upto one and half of the month and only will pay 50% of salary.

Dislikes

Salary, working hours, and a lot of work

Likes

Nothing is good here to like, a person willing to risk their mental can work there.

Dislikes

...he management and organization system is very poor. 2. seniors are slackers, 3. no work life balance, they expect you to work 24/7 in less salary, the lunch break time-it's just a name only, you still have to work in that time by any how. 4. They target you for your minor mistakes, after some time you will feel demotivated. 5. They fire people If ask for appraisal. 6. won't be easy to take leaves, they get pissed off If you apply for leave.

Likes

Nothing

Dislikes

They don’t pay you if you don’t make it through the first month of training. As the training is intense there should be more support especially since it’s a remote setting. The trainers are extremely demotivating. Their way of solving queries is over WhatsApp 🙄 I haven’t seen an organisation like this. This is the most demotivated I’ve been.