Sapphire Foods India Senior Customer Service Representative salaries in Mumbai

Likes

On time salary will come and Covid time company support is good

Dislikes

You will have to do the work even after 8 hours and you will have to be available on phone all the time and keep giving updates 24hours and your family life will be spoiled.

Likes

Nothing

Dislikes

... process and won't provide you a feedback later. Have a very laid back attitude. They offer low salary packages compared to market standards. In the interview process the interviewer told me straight away to not expect growth here in this company. No proper management. So if you want to grow don't join this company and the people here are also no lt good so overall it's a no for anyone.

Likes

I just like about sapphire they give salary on time

Dislikes

No shift change if you are shift manager you have to do night shift only no change i have seen even they don’t think manager is comfortable or not they just transfer other store without asking manager just they say you have to report tomorrow that store they dont ask are comfortable ya not they dont care where they live how far they transfer. salary increment is nothing just small amount of money for just name. Working environment is not good not proper staffing manager packing order.Salary not good compared other brand not staff meal available no break for manager if you doing night shift so there is no change there are so manager working in kfc they doing only night shift.Working pressure alots If someone want to join this company think before if they comfortable ya not

Likes

Learning and gaining knowledge.

Dislikes

...ure, No respect and No response for the Employees especially from HR department. Salary structure is completely un fair, Newly promoted and externally hired less experienced managers salary is way higher then internal and experienced managers salary. Work life balance is very worst. In a name of Accountability they took away our personal time.

Likes

You will get salary on time.

Dislikes

I worked in this franchise. I cannot recommend anyone to work here. Upper management is worst. As a manager there is a no personal life in this brand. You have to do more than 12 hours shift daily.some time you have to do continuously 2-3 shifts because they cutting their labour cost and not hiring teams for operation. If you are off shift or you are on leaves or anywhere they will trouble you. If You are at home and you are sleeping. You have to pick up their calls.if you can't they will keep this thing in mind and you will get suffer from them.They are not thinking we are human too. Area coach Always harrassing by their words and shouting and screaming daily on calls. Most of time you have to pay from your pocket to employees if their is a single mistake you did. No one listening your problems. Neither HR nor Area coaches. I suffered most in this brand . upper management People always misbehaves with you specially training team. No culture. If you did everything for them but you can't get anything from their side. Bogus franchise I ever seen in my entire career.