Samsung Senior Customer Service Representative Salaries by 3 Employees (Updated 2025)

2 - 6 years exp.

₹2.3 Lakhs - ₹2.5 Lakhs

Low Confidence

Salary of majority employees

39% less than the average Senior Customer Service Representative Salary in Consumer Electronics & Appliances Companies for 2 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Representative Salary 4 - 6 years exp. (AmbitionBox Estimate)	₹2 L/yr - ₹2.5 L/yr
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Procurement & Supply Chain Senior Customer Service Representative Salary 2 years exp. (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.8 L/yr

Last Updated: 8 Apr 2024

Companies similar to Samsung for Senior Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
Dell Senior Customer Service Representative Salary 2 - 9 years exp. (7 salaries)	₹4.1 L/yr - ₹4.8 L/yr 77% more
Concentrix Corporation Senior Customer Service Representative Salary 0 - 6 years exp. (994 salaries)	₹1.4 L/yr - ₹5.7 L/yr 57% more
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HCLTech Senior Customer Service Representative Salary 1 - 8 years exp. (550 salaries)	₹1.7 L/yr - ₹5.2 L/yr 41% more
Synchrony Senior Customer Service Representative Salary 0 - 8 years exp. (231 salaries)	₹2.5 L/yr - ₹6.2 L/yr 101% more

Senior Customer Service Representative salary at Samsung ranges between ₹2.3 Lakhs to ₹2.5 Lakhs per year for employees with experience between 2 years to 6 years. Salary estimates are based on 3 latest salaries received from various employees of Samsung.

Experience wise Samsung Senior Customer Service Representative salaries

Last Updated: 8 Apr 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.9 L/yr
4 years (AmbitionBox Estimate)	₹2 L/yr - ₹2.6 L/yr
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6 years (AmbitionBox Estimate)	₹2 L/yr - ₹2.6 L/yr

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Salary related reviews for Samsung

Sales Executive in Chandigarh

Full Time

Sales & Business Development Department

3.0

• posted on 07 Sep 2024

4.0

for Salary and Benefits

Likes

Per peice incentive and over and above incentive salb is very good and every month traning schedule is very good

Salary - Good

+1 more

Dislikes

In diwali no bonus provide by samsung and increment on every year is very less to comparison other brand

Promotions - Poor

+2 more

Sales Executive in Visakhapatnam

Full Time

Sales & Business Development Department

5.0

• posted on 05 Sep 2024

5.0

for Salary and Benefits

Likes

...ng offers various training programs and opportunities for career advancement. 3. Competitive salary and benefits: Samsung generally offers competitive compensation packages. 4. Diverse workforce: Samsung employs people from diverse backgrounds, fostering a dynamic work environment. 5. Innovative products: Working on cutting-edge technology and innovative products can be exciting.

Salary - Excellent

+1 more

Dislikes

1. High expectations: Meeting Samsung's high standards can be stressful. 2. Long working hours: Overtime is common, especially in manufacturing and production. 3. Bureaucratic structure: Decision-making processes can be slow due to the company's size. 4. Limited autonomy: Ground-level employees may have limited freedom to make decisions. 5. Pressure to meet targets: Sales and production targets can be challenging.

Job security - Poor

Sales Executive in Kolkata

Full Time

Sales & Business Development Department

4.0

• posted on 14 Sep 2023

4.0

for Salary and Benefits

Likes

Good to learn lot of skill & technick.bosses behave well

Salary - Good

+2 more

Dislikes

No promotion, appraisal. Increment very low and salary decreased frist time ever.very low chanceto go next level. No leaves allowed any festival

Promotions - Bad

Sales Executive in Noida

Full Time

Sales & Business Development Department

3.0

• posted on 20 Jun 2022

3.0

for Salary and Benefits

Likes

Company salary policy is according to their mind. If they feels our salary is excess in the term of their expectations, they will bring new policy and cut our salary. They are working according to their mind, we can't challenge them, becoz of sycophancy people. All the trying set an example and slowly slowly our salary and incentive are getting reduced. I am waiting for my gratuity period.

Dislikes

Nothing is good in Samsung and noting to dislike. Just one thing, If they decide to cut our salary, they can and they do. If we open our mouth then we have sycophancy. Within few days I'll resign.

Skill development - Poor

+5 more

Deputy Manager in Jammu

Full Time

Marketing & Communication Department

5.0

• posted on 02 Aug 2021

5.0

for Salary and Benefits

Likes

Good work environment and good teammates .Management is well organised .The most good thing I like in samsung that they celebrate each activity in very organised way .Company policies are fair and good . Good bonus is given to employees when they achieve the targets .

Salary - Excellent

+6 more

Dislikes

Salary is decent .

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Samsung Senior Customer Service Representative Salary FAQs

What is the notice period for Senior Customer Service Representative at Samsung?

According to AmbitionBox, 100% of the Samsung Senior Customer Service Representatives reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Samsung Senior Customer Service Representative Salaries

Samsung Senior Customer Service Representative salary in India ranges between ₹2.3 Lakhs to ₹2.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Samsung latest salaries received from various employees of Samsung.