Salesforce Principal Customer Success Manager salaries in Gurgaon / Gurugram

Likes

Pay is good, wellbeing reimbursement along with free food.

Dislikes

Their leadership and upper management. Also there is so much of unnecessary team politics. And the work is very redundant, nothing much to learn in analytics side of Salesforce. Just keep completing those stakeholders requirements without knowing why are we doing it.

Likes

The team is helpful, no politics, excellent benefits from the company, great brand value, runs periodic campaigns for rewards

Dislikes

... they have to beg from the AEs every month. The management is least concerned. There is no yearly hikes and the only way you can increase your salary is via promotions.

Likes

One of the leaders mentioned in a all hands meet that they absurdly hired 35000 people around the world with no business logic and now they are freezing hiring and cutting down on cost...their share value dropped over 30% since Jan 2022 untill May 2022...slides from $215 to $150.

Dislikes

New acquired companies have not been able to live upto Salesforce expectations and so Salesforce management is cutting cost now

Likes

The facilities they provide for their employees are exceptional. They have designated salary ranges for each position. If you get a role, they will offer you compensation within that range, regardless of your current package.

Dislikes

Getting promotions can be extremely difficult. Your total years of experience hold little value. If the interviewer likes you, you might secure a high position with minimal experience. Conversely, if the feedback is unfavourable, you might end up in a low position despite having extensive experience.

Likes

There is no other company i feel that provide benefits and salary like salesforce. There is work life balanced in company. Company values for their employee

Dislikes

I feel it's very challenging to get promoted in this company