Ryan Customer Success, Service & Operations Department Salaries in India

Likes

Ryan provides a great work culture like no other and it promotes employee welfare and professional growth and the professionalism endorsed by each of the leaders is truly tremendous.

Dislikes

I believe Ryan can improve their approach in salary and benefits and provide their employees with competetive salary advantage to avoid attrition. While the work we do in Ryan is highly valued and critical I think the scope of work given to the team members can be expanded and to open new opportunities. This gives employees a chance to get out of their comfort zone to a challenging career instead of the work being monotonous.

Likes

Could easily blend with the team and everyone treats you with respect. Have full of opportunities to present your idea and speak up your thoughts. Leaders are also pretty much approachable. Leaves are granted No questions asked. 39 leaves in an years apart from public holidays that sums up work life balance in RYAN

Dislikes

...ometimes takes lot of time to even solve small problems and respond very lately. Salary compared to peers is not at par and is at lower side. Bonus and Incentives are also less comparatively

Likes

... as smart people only want to stay somewhere where there is learning and growth Good for female employees as they are satiafied with the salary and work life balance as they dont look for promotions

Dislikes

Before joining in Ryan I had 2 year of exp however I joined here as fresher. the work culture here is quite casual and if you compare this organization with other company employees talk in a very disrespective tone. The language in which training is provided starts in english and then shifts to hindi/telugu. Ryan has many events such as yearly outings, cricket match, mens day/ womens day, walakathon, team dinners and you are somewhere forced to attend them. Not sure hiw this company wins awards becuse half of the time there is fun going on within the team or on floor. Ryan focus on bulk hiring and placements and they dont see the quality in candidate. They just hire anyone they want as they want to reach level of big companies. Ryan wins awards for GPTW every year because of all fun we have, and all the casual behavior employees keep with each other and there is very less growth and learning opportunity. Leaders dont be like leaders here they try to be like friends and they dont keep distance while interaction unknowing but when comes to give promotion they forget this friendships which they try to keep. yearly hike is very less. HRs are only approachable at time of hiring after that they wont respond.

Likes

1. Great work environment. 2. very calm work life balance 3. Great opportunity for freshers. 4. Great facility of pick up and drop for employees.

Dislikes

1. Pay scale is low as compared to other places. 2. Promotion timeline is more. 3. No food services by the company looking at the shift timings.

Likes

Decent Salary, few benefits, paid overtime, Job security, Office Transportation.

Dislikes

Work life balance , Forced Overtimes , too much of overtimes , Overbearing incompetent management or supervisors , Toxic environment, Promotions and Appraisals … etc