ReSource Pro Customer Success, Service & Operations Department Salaries in India

Likes

Fresher pay is high

Dislikes

1) Too much politics in manager 2) no hike and promotion 3) Managers will not follow the ethics, they shout on employees and no respect 4) No proper cab facility 5) difficult to live In organisation. 6) because of all these attrition rate very high.

Likes

Salary and other benefits. Work life balance Interview process

Dislikes

Transportation: They will deduct sum amount for transpiration and which is high expenses for boys. There are few Asst managers who acts like they own this company.

Likes

• Some of the senior team members are really supportive and knowledgeable • Good place to learn about insurance operations, communication skills, team handling skills....only if you are willing to put extra effort • Management recognise the good work done by the employee and exposes them to the next level

Dislikes

...mbers are burden to the team, can't even think logically for simple tasks • Management exposes you to the next level of responsibilities for the same pay • Some team members really lack professionalism • No job security

Likes

# On-time salary with Allowances (Based on the Quality of your work) # No Meetings and calls after leaving the office. # OT paid for the weekend works and for extra hours. # Office infrastructure is pleasant. # Maintain the quality in your work and that's it, you'll get what you want (pro and appr). # Cab facilities for Night Shifts (Women-2 way and Men -1 way) # Night shift allowances are provided according to the timings. # Team Outings every quarter (1.5k for each employee). # Christmas gifts will be provided. # RnR will be given every quarter (1k voucher). # Retention is very good and even they take back their former employees who leaves the org.

Dislikes

# Need to run the time tracker until your shift gets over, that means you should be on your seat for 8 hrs. If you run the tracker and move a little bit, that's it your job will be at stake. # Manager will show their true colors, if you create any errors in your work or ask for hike and promo. # Cafeteria is very small. during the lunch hours, it will be congested. # Co-creation room needs some makeover with more space and more games. # Hikes can be increased. # Some analysts and TLs will support whatever their AM says, but they will not support you, even if you have a strong friendship with them. My Advice - Make limited friends, focus on your quality, ask questions/talk/give solutions in the meetings, be loud and clear in your opinions, you'll be saved.

Likes

The company culture is good.

Dislikes

...ce at all. The company expects an individual to work 24/7, which is not healthy. There's no annual increase in salary for employees and there's no promotion even after 2 years. Lot of politics within the higher authority and sometimes the team as well.