rebootXP Customer Success, Service & Operations Department Salaries in India

Likes

Nothing

Dislikes

Mangers and AGM have no manners to talk with supervisors and advisors. Ther never giving salary on time, they are working with only 2 TLs on 120 advisors, supervisors are working 12/13 hrs shift.

Likes

Salary is okay.

Dislikes

Everything is discussing. Management and the supervisors not at all good. They will always ask to strech their employees till 4 - 4 hours without giving guarantee of security. Parul Chadha, the training manager not at all good. She is one of the wrost person I ever met.

Likes

I am having an exceptional experience working with rebootXP. The team's professionalism, attention to detail, and dedication to delivering top-quality service really stand out. They consistently demonstrate a commitment to understanding our needs and providing customized solutions that exceed our expectations.

Dislikes

While I have had a generally positive experience with rebootXP, one area that could use improvement is the responsiveness of HR and the top leadership team. At times, they can be a bit lethargic in addressing concerns and making timely decisions, which impacts efficiency. I believe that with more proactive communication and quicker follow-through, the company can reach even greater heights.

Likes

There was nothing good.

Dislikes

Disappointing Experience as a Customer Support Executive I hope this message finds you well. I am writing to express my disappointment and frustration regarding my recent experience while employed as a Customer Support Executive at Reboot XP Private Limited, specifically in the Apollo 247 process. Without any prior notice or communication, my account and job ID were deleted, which left me unable to access my work-related resources. I was not provided with any explanation or clarification about the reasons behind this sudden action, which has caused considerable confusion and distress. The lack of transparency and professionalism in this matter has greatly impacted my perception of the company’s work culture. I strongly believe that clear communication is essential, especially when handling sensitive matters such as account and job ID management. This experience has left me feeling undervalued and disconnected from the team. I hope that my feedback will contribute to improvements in Reboot XP's internal processes and communication practices, ensuring that no other employee has to experience something similar in the future. Thank you for your attention to this matter. I look forward to your response.

Likes

I am fresher and i appreciate and collaboration and a supportive environment . Here is also a lots of growth opportunities and I am very happy with this organization.

Dislikes

I don’t have personal experiences or feelings, but I can help you explore common workplace challenges. Some people often mention issues like lack of communication or work-life balance as areas they find difficult.