RateGain Customer Success, Service & Operations Department Salaries in India

Likes

Its a global company and offer amazing work environment, compensation is also good for the new joiners.

Dislikes

Times are demanding and so is the job, overall happy with the same but would love to have more balanced approach towards everyone avoiding favouritism/timely appraisals for everyone(those who miss out the boat too) etc.

Likes

Flexible timings, salary on time

Dislikes

No on job training, you just get the work and asked to do it all by yourself, workload, no job security, they can fire you anytime depending on their business needs, my worst company ever, they never ever think about their employees. All matters for them is their business. Join this company on your own risk. The positive ratings are almost fake here. They claim themselves to be the great place to work… no… its the worst place to work…

Likes

Good work environment and culture. There is a huge cafeteria and gaming arcade for chilling.

Dislikes

There is a lot of politics. Salary and career gowth is slow. Salary and growth is available if your a relative of your management.

Likes

...time without a single day delay and paying out incentives and bonuses in full. Also salary cuts are coming back to normal earlier than expected and furloughed employees are being called back earlier than expected. All in all RateGain has done its best for the employees and ensured smooth operations without any big hick-ups. Great management during crisis times.

Dislikes

Sometimes transparency is an issue, but you can always manage this if you have a great relationship with you superiors.

Likes

A truly SAAS based company, practices agile methodologies for projects and deliveries, Innovative, adaptive to faster change as per business requirement, work life balance, optimal growth opportunity, flexible timing, ownership, and many more.

Dislikes

Compensation is not at par across different positions n experience level. Sometimes, need to stretch working hours if the project is business critical n can't be ignored.