Rackspace Customer Service Associate salaries in Gurgaon / Gurugram

Likes

Work Life Balance Good take home salary Good management in windows Salary on time Good tax benefits

Dislikes

Job security is concerned however haven't seen in India but in US laid off recently and every two or three years laid of past history.

Likes

i am getting my monthly salary. same salary package from past 2 years

Dislikes

management will make u feel like u r working in a shop, micro management, unnecesary threatening of losing job, no appraisals, top level people have no knowledge of the work they handle, employees are not supported during their tough times. and referals are only happening for management's knowns and relatives. they dont consider anyone else

Likes

Still there are co workers who care to be a good human being.

Dislikes

I have joined Rackspace will less salary than I had a offer only because of Racker culture which is intentionally destroyed by recent leadership and within 1 year the whole company changed to a toxic work culture.

Likes

The office culture in Rackspace is good, atleast it was a year ago. Managers are supportive. Multiple resources and learning subscriptions are available, so we can help grow and expand our knowledge. Rackspace is transperant about it's finances so employees are aware how it's performing and where the funds are being utilised.

Dislikes

Compensation and appraisal is quite below average. Hoping to get a better appraisal next year. Office environment is gradually shifting more towards micro managing rather than appreciating the hard work done by employees.

Likes

Permanent WFH Good culture Good technical work Frequent team engagements

Dislikes

...decision making came in the hand of Indian management things are not going good. They are doing cost cutting everywhere.